Umpqua Valley Nursing & Rehabilitation Center
Roseburg, OR · Medicare and Medicaid-certified nursing home (CCN 385143) · 118 certified beds
Health inspection: 3 · Quality measures: 5 · Staffing: 4
Federal fines: 1 totaling $8,824
Phone: (541) 464-7100 · Verify on Medicare Care Compare ↗
Umpqua Valley Nursing & Rehabilitation Center has a CMS overall rating of 4 out of 5 stars, above the Oregon state average of 3.13. Its health inspection rating is 3 stars and its staffing rating is 4 stars.
Umpqua Valley reports total nurse staffing of 4.58 hours per resident per day, including 0.57 RN hours per resident per day, with a staffing star rating of 4 out of 5. Nursing staff turnover is reported at 42.7%.
Umpqua Valley has 1 federal fine on record totaling $8,824.00, and 0 payment denials. CMS does not display an abuse icon for this facility, and it is not in the CMS Special Focus Facility program.
About this facility
Umpqua Valley Nursing & Rehabilitation Center is a for-profit nursing home in Roseburg, Oregon (Douglas County), certified for Medicare and Medicaid since September 1979. The facility is licensed for 118 beds and reports an average of 87 residents.
According to CMS Care Compare, Umpqua Valley holds an overall star rating of 4 out of 5, which is above the Oregon state average of 3.13. Its component ratings are: health inspection rating of 3 stars, quality measure (QM) rating of 5 stars, and staffing rating of 4 stars.
Nurse staffing data show total nurse hours per resident per day of 4.58, including 0.57 RN hours per resident per day. Nursing staff turnover is reported at 42.7%.
On penalties: CMS records show 1 federal fine totaling $8,824.00. There are 0 payment denials on record. CMS does not display an abuse icon for this facility, and it is not currently designated under the CMS Special Focus Facility program.
This facility is part of the Volare Health chain, which operates 16 facilities nationally with an average chain rating of 1.8 stars — notably lower than this facility's individual rating. There is no record of an ownership change at this facility within the last 12 months, so current ratings reflect the present operator.
Families are encouraged to review the full inspection and quality record directly on CMS Medicare Care Compare, which is the source of this data.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It has an overall rating of 4 out of 5 stars, above the Oregon state average of 3.13.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.58 hours per resident per day, with 0.57 RN hours per resident per day, and a staffing star rating of 4. Nursing turnover is reported at 42.7%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $8,824.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility and it is not designated as a Special Focus Facility.
How large is this facility and how many residents live there?
It is certified for 118 beds with an average of 87 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Volare Health chain, which operates 16 facilities nationally with an average rating of 1.8 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since September 1979.
What do the four different CMS star ratings mean?
CMS rates facilities on overall (4 stars), health inspection (3 stars), quality measures (5 stars), and staffing (4 stars), each reflecting different aspects of care quality.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at 5414647100 and verify on Medicare Care Compare.
What should I look for when touring this facility?
This data does not cover tour details; contact the facility at 5414647100 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the most current inspection, staffing, and penalty data at https://www.medicare.gov/care-compare/details/nursing-home/385143?state=OR.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.