Twin Ports Health Services
Superior, WI · Medicare and Medicaid-certified nursing home (CCN 525370) · 90 certified beds
Health inspection: 4 · Quality measures: 4 · Staffing: 5
Federal fines: none on current record
Phone: (715) 392-5144 · Verify on Medicare Care Compare ↗
Twin Ports Health Services holds a CMS overall rating of 5 stars, above the Wisconsin state average of 2.98 stars. Its health inspection rating is 4 stars and its staffing rating is 5 stars.
Twin Ports Health Services reports 3.45 total nurse hours per resident per day, including 1.16 RN hours, with a nursing staff turnover rate of 19.2% and a CMS staffing rating of 5 stars.
Twin Ports Health Services has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials reported by CMS. There is no abuse icon or Special Focus designation noted for this facility.
About this facility
Twin Ports Health Services is a 90-certified-bed nursing home in Superior, Wisconsin, operating under Douglas County, with an average of 80 residents. The facility is owned by a for-profit corporation and has been Medicare and Medicaid certified since June 14, 1984.
According to CMS Care Compare, Twin Ports Health Services holds an overall rating of 5 stars, above the Wisconsin state average of 2.98 stars. Its health inspection rating is 4 stars, its quality measure (QM) rating is 4 stars, and its staffing rating is 5 stars.
Nurse staffing data show total nurse hours of 3.45 per resident per day, including 1.16 RN hours per resident per day. Nursing staff turnover is reported at 19.2%.
On penalties, CMS records show 0 fines totaling $0.00 and 0 payment denials for this facility — meaning there are no federal fines on record.
Twin Ports Health Services is part of the North Shore Healthcare chain, which includes 59 facilities with an average chain rating of 2.7 stars, notably lower than this individual facility's 5-star overall rating. There is no record of an ownership change within the last 12 months.
This profile is based on CMS Care Compare data.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Twin Ports Health Services has an overall CMS rating of 5 stars, above the Wisconsin state average of 2.98 stars.
Does this facility accept Medicare, Medicaid, or both?
This facility accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse hours are 3.45 per resident per day, including 1.16 RN hours per resident per day, with a nursing turnover rate of 19.2% and a staffing rating of 5 stars.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and 0 payment denials — no federal fines on record.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
Twin Ports Health Services has 90 certified beds and an average of 80 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the North Shore Healthcare chain, which includes 59 facilities with an average rating of 2.7 stars.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since June 14, 1984.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality, health inspections, staffing, and quality measures (QM); this facility scores 5, 4, 5, and 4 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify short-term rehabilitation services; please contact the facility at (715) 392-5144 or check Medicare Care Compare for details.
What should I look for when touring this facility?
The data provided does not cover tour details; please contact the facility at (715) 392-5144 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can verify current details at https://www.medicare.gov/care-compare/details/nursing-home/525370?state=WI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.