The Willows At East Lansing
East Lansing, MI · Medicare and Medicaid-certified nursing home (CCN 235700) · 65 certified beds
Health inspection: 3 · Quality measures: 5 · Staffing: 5
Federal fines: none on current record
Phone: (517) 203-4042 · Verify on Medicare Care Compare ↗
The Willows At East Lansing has a CMS overall star rating of 5 out of 5, above the Michigan state average of 3.12. Its health inspection rating is 3 stars and its staffing rating is 5 stars.
The Willows At East Lansing reports 3.86 total nurse hours per resident per day, including 1.65 RN hours per resident per day, with a nursing staff turnover rate of 30.0%. CMS gives the facility a staffing rating of 5 out of 5 stars.
The Willows At East Lansing has no federal fines on record, with 0 fines totaling $0.00 and no payment denials. CMS does not display an abuse icon for this facility and it is not listed in the Special Focus program.
About this facility
The Willows At East Lansing is a 65-bed skilled nursing facility in East Lansing, Clinton County, Michigan, operating as a for-profit corporation and certified for both Medicare and Medicaid since May 16, 2014. The facility currently serves an average of 61.8 residents daily.
According to CMS Care Compare, the facility holds an overall star rating of 5 out of 5, which is above the Michigan state average of 3.12. The four component ratings are: health inspection rating of 3 stars, quality measure (QM) rating of 5 stars, and staffing rating of 5 stars.
Nurse staffing data reported to CMS shows total nurse hours of 3.86 per resident per day, including 1.65 RN hours per resident per day. Nursing staff turnover is reported at 30.0%.
Regarding penalties, CMS records show no federal fines on record for this facility (0 fines, $0.00 total), and no payment denials have been recorded. There is no abuse icon flagged and no Special Focus Facility status noted for this location.
The Willows At East Lansing is part of Trilogy Health Services, a chain of 123 facilities nationally, with an average chain rating of 4.2 stars. There has been no change in ownership within the past 12 months, so current ratings reflect the current operator.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The Willows At East Lansing has an overall rating of 5 out of 5 stars, above the Michigan state average of 3.12.
Does this facility accept Medicare, Medicaid, or both?
The facility accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse hours per resident per day are 3.86, including 1.65 RN hours, with a nursing turnover rate of 30.0%. The staffing rating is 5 out of 5 stars.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines and $0.00 in total fines, with no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility, and it is not listed in the Special Focus program.
How large is this facility and how many residents live there?
The facility is certified for 65 beds and has an average daily population of 61.8 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of Trilogy Health Services, a chain of 123 facilities with an average rating of 4.2 stars.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since May 16, 2014.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; here the ratings are 5, 3, 5, and 5 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This information is not included in the CMS data provided; please contact the facility at 5172034042 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not include tour details; please contact the facility at 5172034042 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's full record at https://www.medicare.gov/care-compare/details/nursing-home/235700?state=MI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.