The Laurels Of Pender
Burgaw, NC · Medicare and Medicaid-certified nursing home (CCN 345298) · 98 certified beds
Health inspection: 3 · Quality measures: 5 · Staffing: 4
Federal fines: none on current record
Phone: (910) 259-6007 · Verify on Medicare Care Compare ↗
The Laurels of Pender in Burgaw, NC holds a CMS overall rating of 4 stars, above the North Carolina state average of 2.93 stars. Its health inspection rating is 3 stars and its staffing rating is 4 stars.
The Laurels of Pender reports 4.09 total nurse hours per resident per day, including 0.69 RN hours per resident per day, with a nursing staff turnover rate of 35.5%. CMS gives the facility a staffing rating of 4 stars.
The Laurels of Pender has no federal fines on record and no payment denials on record according to CMS. CMS also does not display an abuse icon for this facility, and it is not designated as a Special Focus Facility.
About this facility
The Laurels of Pender is a 98-certified-bed nursing home in Burgaw, Pender County, North Carolina, with an average of 90.1 residents. The facility is organized as a for-profit limited liability company and has been Medicare and Medicaid certified since March 6, 1989.
According to CMS Care Compare, The Laurels of Pender holds an overall rating of 4 stars, above the North Carolina state average of 2.93 stars. This overall score is built from a health inspection rating of 3 stars, a quality measure (QM) rating of 5 stars, and a staffing rating of 4 stars.
Nurse staffing data reported to CMS shows total nurse staffing of 4.09 hours per resident per day, including 0.69 RN hours per resident per day. Nursing staff turnover is reported at 35.5%.
On penalties, CMS records show no federal fines on record for this facility (0 fines totaling $0.00) and no payment denials on record. There is no abuse icon displayed for this facility, and it does not carry a Special Focus Facility designation.
The Laurels of Pender is part of the Ciena Healthcare/Laurel Health Care chain, which operates 81 facilities nationally with an average chain rating of 2.8 stars — notably lower than this individual facility's 4-star overall rating. Ownership has not changed in the past 12 months, so current ratings reflect the current operator.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The Laurels of Pender has an overall rating of 4 stars, above the North Carolina state average of 2.93 stars.
Does this facility accept Medicare, Medicaid, or both?
The facility accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.09 hours per resident per day, with 0.69 RN hours per resident per day, and nursing staff turnover of 35.5%; the CMS staffing rating is 4 stars.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility and it is not in the Special Focus program.
How large is this facility and how many residents live there?
The facility has 98 certified beds and an average of 90.1 residents.
Who owns this facility — and is it part of a chain?
It is owned as a for-profit limited liability company and is part of the Ciena Healthcare/Laurel Health Care chain, which includes 81 facilities with an average rating of 2.8 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since March 6, 1989.
What do the four different CMS star ratings mean?
CMS rates facilities on overall (4 stars), health inspections (3 stars), quality measures (5 stars), and staffing (4 stars), which combine into the overall score.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail isn't in the CMS data provided; contact the facility at 9102596007 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This isn't addressed in the CMS data; contact the facility at 9102596007 to arrange a tour and verify details.
How do I verify this facility's current record on Medicare Care Compare?
You can review current details at https://www.medicare.gov/care-compare/details/nursing-home/345298?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.