The Healthcare Resort Of Plano
Plano, TX · Medicare and Medicaid-certified nursing home (CCN 676395) · 70 certified beds
Health inspection: 3 · Quality measures: 3 · Staffing: 2
Federal fines: 2 totaling $16,438 · 1 payment denial
Phone: (972) 379-0000 · Verify on Medicare Care Compare ↗
The Healthcare Resort Of Plano in Plano, TX has a CMS overall star rating of 3 out of 5, above the Texas state average of 2.65. Its health inspection rating is 3 stars and its staffing rating is 2 stars.
The Healthcare Resort Of Plano reports 3.82 total nurse hours per resident per day, including 0.72 RN hours per resident per day. Nursing staff turnover is 54.8%, and CMS gives the facility a staffing rating of 2 out of 5 stars.
The Healthcare Resort Of Plano has 2 federal fines on record totaling $16,438.00, along with 1 payment denial. No abuse icon or Special Focus status was reported for this facility in the CMS data provided.
About this facility
The Healthcare Resort Of Plano is a Medicare and Medicaid certified nursing home in Plano, Collin County, Texas, operating under non-profit ownership. The facility is certified for 70 beds with an average of 64.7 residents, and has been federally approved since May 2016.
According to CMS Care Compare, the facility holds an overall star rating of 3 out of 5, which is above the Texas state average of 2.65. The health inspection rating is 3 stars, the quality measure (QM) rating is 3 stars, and the staffing rating is 2 stars.
Nurse staffing data show total nurse hours of 3.82 per resident per day, with 0.72 RN hours per resident per day. Nursing staff turnover is reported at 54.8%.
On penalties, CMS records show 2 federal fines totaling $16,438.00, and 1 payment denial on record for this facility.
This facility is part of The Ensign Group chain, which operates 342 facilities nationally with an average chain rating of 3.2 stars. Ownership has not changed in the last 12 months, so current ratings reflect the present operator.
No abuse icon or Special Focus status was reported for this facility in the supplied CMS data.
This profile is based on CMS Care Compare data as provided; families are encouraged to verify current details directly on Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The facility has a CMS overall rating of 3 out of 5 stars, which is above the Texas state average of 2.65.
Does this facility accept Medicare, Medicaid, or both?
Yes, this facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.82 hours per resident per day, including 0.72 RN hours per resident per day, with a staffing star rating of 2 out of 5. Nursing staff turnover is reported at 54.8%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 2 fines totaling $16,438.00, plus 1 payment denial.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus status is indicated in the CMS data provided for this facility.
How large is this facility and how many residents live there?
The facility is certified for 70 beds and has an average of 64.7 residents.
Who owns this facility — and is it part of a chain?
It is a non-profit facility that is part of The Ensign Group chain, which includes 342 facilities nationwide with an average chain rating of 3.2 stars.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for Medicare/Medicaid certification on May 12, 2016.
What do the four different CMS star ratings mean?
CMS publishes four ratings — overall, health inspection, staffing, and quality measures — and this facility scores 3, 3, 2, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided CMS data does not specify service lines such as short-term rehabilitation; contact the facility at 9723790000 or check Medicare Care Compare to confirm.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 9723790000 to arrange a visit and review current conditions.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's current record directly at https://www.medicare.gov/care-compare/details/nursing-home/676395?state=TX.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.