Tennessee State Veterans Home- Cleveland
Cleveland, TN · Medicare and Medicaid-certified nursing home (CCN 445543) · 108 certified beds
Health inspection: 2 · Quality measures: 3 · Staffing: 4
Federal fines: 1 totaling $13,520
Phone: (423) 813-3600 · Verify on Medicare Care Compare ↗
Tennessee State Veterans Home- Cleveland has a CMS overall rating of 2 out of 5 stars, below the Tennessee state average of 3.0. Its health inspection rating is 2 stars and its staffing rating is 4 stars.
Tennessee State Veterans Home- Cleveland reports 5.03 total nurse hours per resident per day, including 0.57 RN hours per resident per day, with a staffing rating of 4 out of 5 stars. Nursing staff turnover is reported at 56.1%.
CMS records show Tennessee State Veterans Home- Cleveland has 1 federal fine totaling $13,520.00 and no payment denials on record. CMS also displays its abuse warning icon for this facility, so families should review the full inspection record on Care Compare.
About this facility
Tennessee State Veterans Home- Cleveland is a government (state)-owned nursing home in Cleveland, Bradley County, Tennessee, certified for 108 beds with an average of 101.7 residents. It participates in both Medicare and Medicaid and was first approved for certification on February 16, 2024.
According to CMS Care Compare, the facility holds an overall star rating of 2 out of 5, which is below the Tennessee state average of 3.0 stars. Its component ratings are: health inspection 2 stars, quality measures 3 stars, and staffing 4 stars.
Nurse staffing data show total nurse hours of 5.03 per resident per day, including 0.57 RN hours per resident per day, with a nursing staff turnover rate of 56.1%.
On penalties, CMS records show 1 federal fine totaling $13,520.00, and no payment denials on record.
Importantly, CMS displays its abuse warning icon for this facility, indicating a citation related to abuse; families should review the full inspection record on Care Compare before making a decision.
The facility is part of the Tennessee State Veterans' Home chain, which includes 5 facilities with an average chain rating of 3.2 stars. Ownership has not changed in the past 12 months.
This profile is based on CMS Care Compare data as most recently reported.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The facility has an overall CMS rating of 2 out of 5 stars, which is below the Tennessee state average of 3.0 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
CMS reports 5.03 total nurse hours per resident per day, including 0.57 RN hours per resident per day, with a staffing rating of 4 stars and a nursing turnover rate of 56.1%.
Does this facility have federal fines or penalties on record?
Yes, CMS records 1 fine totaling $13,520.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
CMS displays its abuse warning icon for this facility; it is not listed under the Special Focus program.
How large is this facility and how many residents live there?
The facility is certified for 108 beds with an average of 101.7 residents.
Who owns this facility — and is it part of a chain?
It is owned by the state government of Tennessee and is part of the Tennessee State Veterans' Home chain, which includes 5 facilities with an average chain rating of 3.2 stars.
How long has this facility been Medicare/Medicaid certified?
It was first approved for certification on February 16, 2024.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality, health inspections, staffing, and quality measures; this facility scores 2, 2, 4, and 3 stars respectively in those categories.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service offerings; contact the facility at 4238133600 and verify current services on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 4238133600 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's full record at https://www.medicare.gov/care-compare/details/nursing-home/445543?state=TN.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.