Smoky Mountain Health And Rehabilitation Center
Pigeon Forge, TN · Medicare and Medicaid-certified nursing home (CCN 445382) · 120 certified beds
Health inspection: 2 · Quality measures: 3 · Staffing: 1
Federal fines: 2 totaling $61,180 · 1 payment denial
Phone: (865) 428-5454 · Verify on Medicare Care Compare ↗
Smoky Mountain Health And Rehabilitation Center has a CMS Overall Star Rating of 1 out of 5, below the Tennessee state average of 3.0. Its Health Inspection rating is 2 stars and its Staffing rating is 1 star.
Smoky Mountain Health And Rehabilitation Center reports total nurse staffing of 3.45 hours per resident per day, including 0.47 RN hours per resident per day, with a nursing staff turnover rate of 70.1% and a CMS Staffing rating of 1 star.
Yes, Smoky Mountain Health And Rehabilitation Center has 2 federal fines on record totaling $61,180.00, and CMS also lists 1 payment denial against the facility; no abuse icon or Special Focus designation was noted in the available CMS data.
About this facility
Smoky Mountain Health And Rehabilitation Center is a for-profit (limited liability company) nursing home in Pigeon Forge, Sevier County, Tennessee, certified for both Medicare and Medicaid since September 1996. The facility is licensed for 120 beds and reports an average daily census of 85.1 residents.
According to CMS Care Compare, the facility holds an Overall Star Rating of 1 out of 5, below the Tennessee state average of 3.0. Component ratings are: Health Inspection 2 stars, Quality Measures 3 stars, and Staffing 1 star.
Total nurse staffing is reported at 3.45 hours per resident per day, with RN hours at 0.47 per resident per day. Nursing staff turnover is 70.1%, a figure CMS publishes as part of its staffing dataset.
On penalties, CMS records show 2 federal fines totaling $61,180.00, and 1 payment denial has been imposed against this facility. No abuse icon or Special Focus Facility designation was included in the data provided for this listing.
This facility is part of the Cch Healthcare chain, which operates 33 facilities nationally with an average CMS rating of 2.5 stars. Ownership has not changed in the past 12 months, so current ratings reflect the current operator.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It has an overall rating of 1 out of 5 stars, below the Tennessee state average of 3.0.
Does this facility accept Medicare, Medicaid, or both?
It is certified to accept both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.45 hours per resident per day, with RN hours at 0.47 per resident per day, and a turnover rate of 70.1%. Its CMS staffing rating is 1 star.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 2 fines totaling $61,180.00 and 1 payment denial.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus Facility status for this listing.
How large is this facility and how many residents live there?
It is certified for 120 beds with an average daily census of 85.1 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit limited liability company, part of the Cch Healthcare chain, which operates 33 facilities nationally with an average rating of 2.5 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since September 1996.
What do the four different CMS star ratings mean?
CMS publishes separate star ratings for Overall performance, Health Inspections, Staffing, and Quality Measures; this facility scores 1, 2, 1, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service lines; please contact the facility at 8654285454 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; please contact the facility at 8654285454 and verify on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the current CMS record at https://www.medicare.gov/care-compare/details/nursing-home/445382?state=TN.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.