Randolph Health Services
Randolph, WI · Medicare and Medicaid-certified nursing home (CCN 525355) · 84 certified beds
Health inspection: 3 · Quality measures: 3 · Staffing: 4
Federal fines: 1 totaling $49,572
Phone: (920) 326-3171 · Verify on Medicare Care Compare ↗
Randolph Health Services has a CMS overall rating of 3 stars, which is at the Wisconsin state average of about 2.98 stars. Its health inspection rating is 3 stars and its staffing rating is 4 stars.
Randolph Health Services reports total nurse staffing of about 3.60 hours per resident per day, including 1.16 RN hours per resident per day, with a nursing staff turnover rate of 35.4% and a CMS staffing rating of 4 stars.
Randolph Health Services has 1 federal fine on record totaling $49,572.00, and no payment denials. CMS does not show an abuse icon for this facility, and it is not in the Special Focus Facility program.
About this facility
Randolph Health Services is a for-profit nursing home in Randolph, Dodge County, Wisconsin, certified for both Medicare and Medicaid since April 1984. The facility is licensed for 84 beds and serves an average of 56.8 residents per day.
According to CMS Care Compare, Randolph Health Services holds an overall rating of 3 stars, which is at the Wisconsin state average of 2.98. Its component ratings are: 3 stars for health inspections, 3 stars for quality measures, and 4 stars for staffing.
Nurse staffing levels total 3.60 hours per resident per day, including 1.16 RN hours per resident per day. Nursing staff turnover is reported at 35.4%.
On penalties, CMS records show 1 federal fine totaling $49,572.00, and no payment denials on record for this facility.
CMS does not display an abuse icon for this facility, and it is not currently listed in the Special Focus Facility program.
Randolph Health Services is part of the North Shore Healthcare chain, which operates 59 facilities with an average CMS rating of 2.7 stars across the chain. Ownership has not changed within the past 12 months, so current ratings reflect the present operator.
Data reflects CMS Care Compare records; families are encouraged to verify current details directly on Medicare Care Compare before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Randolph Health Services has an overall rating of 3 stars, which is at the Wisconsin state average of 2.98 stars.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.60 hours per resident per day, including 1.16 RN hours per resident per day, with a 35.4% nursing turnover rate and a CMS staffing rating of 4 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $49,572.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility, and it is not in the Special Focus program.
How large is this facility and how many residents live there?
It is certified for 84 beds and has an average daily census of 56.8 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the North Shore Healthcare chain, which operates 59 facilities with an average rating of 2.7 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since April 1, 1984.
What do the four different CMS star ratings mean?
CMS rates facilities on an overall score plus three components: health inspections, staffing, and quality measures; Randolph Health Services scores 3, 3, 4, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service types; contact the facility at 9203263171 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This data set does not include tour details; contact the facility at 9203263171 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest data at https://www.medicare.gov/care-compare/details/nursing-home/525355?state=WI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.