Pembroke Center
Pembroke, NC · Medicare and Medicaid-certified nursing home (CCN 345409) · 84 certified beds
Health inspection: 1 · Quality measures: 1 · Staffing: 1
Federal fines: 3 totaling $37,339
Phone: (910) 521-1273 · Verify on Medicare Care Compare ↗
Pembroke Center has a CMS overall rating of 1 out of 5 stars, below the North Carolina state average of 2.93 stars. Its health inspection rating is 1 star and its staffing rating is 1 star.
Pembroke Center reports 3.37 total nurse hours per resident per day, including 0.50 RN hours per resident per day, with a staffing star rating of 1 out of 5. Nursing staff turnover is reported at 68.4%.
Pembroke Center has 3 federal fines on record totaling $37,339.00, with 0 payment denials. CMS also displays its abuse warning icon for this facility, so families should review its inspection record on Care Compare.
About this facility
Pembroke Center is a for-profit nursing home in Pembroke, North Carolina (Robeson County), certified for both Medicare and Medicaid since January 7, 1992. The facility has 84 certified beds with an average of 67.6 residents. It is part of the Genesis Healthcare chain, which operates 184 facilities nationally with an average CMS rating of 2.4 stars.
According to CMS Care Compare, Pembroke Center holds an overall rating of 1 out of 5 stars, below the North Carolina state average of 2.93. Its health inspection rating is 1 star, its quality measure rating is 1 star, and its staffing rating is 1 star.
Nurse staffing totals 3.37 hours per resident per day, including 0.50 RN hours per resident per day. Nursing staff turnover is reported at 68.4%.
CMS records show 3 federal fines totaling $37,339.00 for this facility, and 0 payment denials. CMS also displays its abuse warning icon for this facility; families are encouraged to review the facility's full inspection record on Care Compare for details on the underlying incident(s).
Ownership has not changed in the last 12 months, so current ratings reflect the current operator.
This profile is based on CMS Care Compare data and reflects the most recent reporting period available to this listing.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Pembroke Center has an overall rating of 1 out of 5 stars, which is below the North Carolina state average of 2.93 stars.
Does this facility accept Medicare, Medicaid, or both?
Pembroke Center is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.37 hours per resident per day, with 0.50 RN hours per resident per day, and nursing turnover is 68.4%. The staffing star rating is 1 out of 5.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 3 fines totaling $37,339.00, with 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
CMS displays its abuse warning icon for this facility; no Special Focus status is indicated in the data provided.
How large is this facility and how many residents live there?
Pembroke Center has 84 certified beds with an average of 67.6 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Genesis Healthcare chain, which includes 184 facilities with an average rating of 2.4 stars.
How long has this facility been Medicare/Medicaid certified?
Pembroke Center has been certified since January 7, 1992.
What do the four different CMS star ratings mean?
CMS rates facilities on overall performance, health inspections, staffing, and quality measures; Pembroke Center scores 1 out of 5 stars in each of these four categories.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify rehabilitation services; contact the facility at 9105211273 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 9105211273 and verify on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review Pembroke Center's current record at https://www.medicare.gov/care-compare/details/nursing-home/345409?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.