Pelican Health Randolph Llc
Charlotte, NC · Medicare and Medicaid-certified nursing home (CCN 345134) · 100 certified beds
Health inspection: 2 · Quality measures: 4 · Staffing: 1
Federal fines: 3 totaling $19,663
Phone: (704) 364-8363 · Verify on Medicare Care Compare ↗
Pelican Health Randolph in Charlotte, NC has a CMS overall star rating of 1 out of 5, which is below the North Carolina state average of 2.93. Its health inspection rating is 2 stars and its staffing rating is 1 star.
Pelican Health Randolph reports total nurse hours of about 3.15 per resident per day, including about 0.65 RN hours per resident per day, with a nursing staff turnover rate of 76.1%. Its CMS staffing star rating is 1 out of 5.
Pelican Health Randolph has 3 federal fines on record totaling $19,663.00, with 0 payment denials reported by CMS. The provided CMS data does not indicate an abuse icon or Special Focus Facility status for this location.
About this facility
Pelican Health Randolph LLC is a Medicare and Medicaid certified nursing home in Charlotte, Mecklenburg County, North Carolina, first approved for certification on October 1, 1980. The facility is organized as a for-profit corporation and is certified for 100 beds, with an average of 81.6 residents per day.
According to CMS Care Compare, the facility's overall star rating is 1 out of 5, which is below the North Carolina state average of 2.93. Its health inspection rating is 2 stars, its quality measure (QM) rating is 4 stars, and its staffing rating is 1 star.
Nurse staffing data reported to CMS shows total nurse hours per resident per day of approximately 3.15, including registered nurse (RN) hours of approximately 0.65 per resident per day. Nursing staff turnover is reported at 76.1%.
On penalties, CMS records show 3 federal fines totaling $19,663.00 for this facility, and 0 payment denials.
CMS data provided does not indicate an abuse icon flag or a Special Focus Facility designation for this location, and there is no indication in the provided data that this facility is part of a chain, or that ownership changed in the last 12 months.
Families should review the full inspection history and current status directly on Medicare Care Compare, as ratings and penalty records are updated periodically. This profile reflects CMS Care Compare data as provided.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Pelican Health Randolph has a CMS overall rating of 1 out of 5 stars, below the North Carolina state average of 2.93.
Does this facility accept Medicare, Medicaid, or both?
Yes, this facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.15 hours per resident per day, including about 0.65 RN hours per resident per day, with a staffing star rating of 1 out of 5 and nursing turnover of 76.1%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 3 fines totaling $19,663.00 and 0 payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The provided CMS data does not indicate an abuse icon or Special Focus Facility designation for this location.
How large is this facility and how many residents live there?
The facility is certified for 100 beds and has an average of 81.6 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation, Pelican Health Randolph LLC; the provided data does not indicate it is part of a larger chain.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for certification on October 1, 1980.
What do the four different CMS star ratings mean?
CMS rates facilities on overall (1 star here), health inspections (2 stars), quality measures (4 stars), and staffing (1 star), each reflecting different aspects of care and compliance.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service lines like rehabilitation; contact the facility at 7043648363 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 7043648363 and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the current record at https://www.medicare.gov/care-compare/details/nursing-home/345134?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.