Our Lady Of Hope Health Center
Richmond, VA · Medicare and Medicaid-certified nursing home (CCN 495311) · 75 certified beds
Health inspection: 4 · Quality measures: 2 · Staffing: 2
Federal fines: none on current record
Phone: (804) 360-1960 · Verify on Medicare Care Compare ↗
Our Lady Of Hope Health Center in Richmond, VA has a CMS overall star rating of 4 out of 5, above the Virginia state average of 2.95. Its health inspection rating is 4 stars and its staffing rating is 2 stars.
Our Lady Of Hope Health Center reports 4.19 total nurse hours per resident per day, including 0.40 RN hours per resident per day, with a CMS staffing rating of 2 out of 5. Nursing staff turnover is reported at 67.3%.
Our Lady Of Hope Health Center has no federal fines on record, totaling $0.00, and no payment denials reported by CMS. CMS does not display an abuse icon for this facility, and it is not part of the Special Focus Facility program.
About this facility
Our Lady Of Hope Health Center is a non-profit, church-related nursing home in Richmond, Virginia (Henrico County), certified for both Medicare and Medicaid. The facility has been federally certified since August 1996 and maintains 75 certified beds, with an average daily census of 72.4 residents.
According to CMS Care Compare, the facility holds an overall star rating of 4 out of 5, above the Virginia state average of 2.95. Its component ratings are: health inspection rating of 4, quality measure rating of 2, and staffing rating of 2. This mix indicates strong performance on inspections but lower marks on quality measures and staffing relative to the overall score.
CMS-reported nurse staffing levels show total nurse hours of 4.19 per resident per day, with 0.40 RN hours per resident per day. Nursing staff turnover is reported at 67.3%, a figure families may want to discuss directly with the facility.
On the penalty record, CMS data show no federal fines on record for this facility (0 fines totaling $0.00), and no payment denials. No abuse icon is displayed for this facility in the CMS data provided, and it is not listed under CMS's Special Focus Facility program, which designates homes with a history of persistent poor performance subject to increased inspection oversight. There is no indication of an ownership change in the past 12 months, and no chain affiliation is noted in the available data.
Source: CMS Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Our Lady Of Hope Health Center has an overall CMS rating of 4 out of 5 stars, above the Virginia state average of 2.95.
Does this facility accept Medicare, Medicaid, or both?
The facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
CMS reports 4.19 total nurse hours per resident per day, with 0.40 RN hours per resident per day, and a staffing rating of 2 out of 5. Nursing staff turnover is 67.3%.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and no payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon is shown in the CMS data, and the facility is not listed in the Special Focus Facility program.
How large is this facility and how many residents live there?
The facility has 75 certified beds with an average daily census of 72.4 residents.
Who owns this facility — and is it part of a chain?
Our Lady Of Hope Health Center is a non-profit, church-related facility; no chain affiliation is noted in the available data.
How long has this facility been Medicare/Medicaid certified?
The facility has been federally certified since August 1996.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality, health inspections, staffing, and quality measures; this facility scores 4, 4, 2, and 2 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at (804) 360-1960 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at (804) 360-1960 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's full and most current record at https://www.medicare.gov/care-compare/details/nursing-home/495311?state=VA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.