Oakwood Health Services
Altoona, WI · Medicare and Medicaid-certified nursing home (CCN 525454) · 80 certified beds
Health inspection: 3 · Quality measures: 3 · Staffing: 4
Federal fines: 2 totaling $36,552
Phone: (715) 833-0400 · Verify on Medicare Care Compare ↗
Oakwood Health Services has a CMS overall rating of 3 stars, which is at the Wisconsin state average of 2.98 stars. Its health inspection rating is 3 stars and its staffing rating is 4 stars.
Oakwood Health Services reports 4.08 total nurse hours per resident per day, including 1.03 RN hours per resident per day, with a staffing rating of 4 stars. Nursing staff turnover is reported at 32.1%.
Oakwood Health Services has 2 federal fines on record totaling $36,552.00, and no payment denials. CMS does not indicate an abuse icon or Special Focus status for this facility in the available data.
About this facility
Oakwood Health Services is a Medicare and Medicaid certified nursing home in Altoona, Eau Claire County, Wisconsin, first approved in 1990. The facility is certified for 80 beds and reports an average of 59 residents. It is operated as a For profit - Limited Liability company and is part of the North Shore Healthcare chain, which includes 59 facilities with an average chain rating of 2.7 stars.
According to CMS Care Compare data, Oakwood Health Services carries an overall rating of 3 stars, which is at the Wisconsin state average of 2.98. Its component ratings are: Health Inspection 3 stars, Staffing 4 stars, and Quality Measures 3 stars.
Nurse staffing is reported at 4.08 total nurse hours per resident per day, including 1.03 RN hours per resident per day. Nursing staff turnover is reported at 32.1%.
On penalties, CMS records show 2 federal fines totaling $36,552.00 for this facility. There have been no payment denials on record. CMS does not list an abuse icon or Special Focus status for this facility in the provided data.
Ownership has not changed in the past 12 months according to the data provided.
This profile is based on CMS Care Compare data; families are encouraged to review the current listing at the Care Compare URL for the most up-to-date figures.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Oakwood Health Services has an overall rating of 3 stars, which is at the Wisconsin state average of 2.98 stars.
Does this facility accept Medicare, Medicaid, or both?
The facility accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
It reports 4.08 total nurse hours per resident per day, including 1.03 RN hours per resident per day, with a staffing rating of 4 stars and a nursing turnover rate of 32.1%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 2 fines totaling $36,552.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
Oakwood Health Services is certified for 80 beds and reports an average of 59 residents.
Who owns this facility — and is it part of a chain?
It is owned as a For profit - Limited Liability company and is part of the North Shore Healthcare chain, which includes 59 facilities averaging 2.7 stars.
How long has this facility been Medicare/Medicaid certified?
It was first approved for certification on January 1, 1990.
What do the four different CMS star ratings mean?
CMS rates facilities on Overall, Health Inspection, Staffing, and Quality Measures; Oakwood Health Services scores 3, 3, 4, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify services like short-term rehabilitation; contact the facility at 7158330400 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 7158330400 to arrange a visit and verify current conditions.
How do I verify this facility's current record on Medicare Care Compare?
You can review the current listing at https://www.medicare.gov/care-compare/details/nursing-home/525454?state=WI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.