Norwood Healthcare
Norwood, MA · Medicare and Medicaid-certified nursing home (CCN 225343) · 170 certified beds
Health inspection: 1 · Quality measures: 2 · Staffing: 4
Federal fines: 5 totaling $110,264
Phone: (787) 444-8383 · Verify on Medicare Care Compare ↗
Norwood Healthcare has a CMS overall star rating of 1 out of 5, below the Massachusetts state average of 3.04. Its health inspection rating is also 1 out of 5, while its staffing rating is 4 out of 5.
Norwood Healthcare reports total nurse staffing of about 3.48 hours per resident per day, including 0.88 RN hours per resident per day, with a nursing staff turnover rate of 25.0% and a CMS staffing rating of 4 out of 5.
Norwood Healthcare has 5 federal fines on record totaling $110,264.00, with no payment denials reported. CMS has also designated this facility as an SFF Candidate under its Special Focus Facility program for persistently underperforming facilities under increased inspection.
About this facility
Norwood Healthcare is a for-profit nursing home in Norwood, Massachusetts (Norfolk County), operating under a Limited Liability Company ownership structure. It has been Medicare/Medicaid certified since February 1989 and holds 170 certified beds, with an average of 113.4 residents at a time. The facility accepts both Medicare and Medicaid.
According to CMS Care Compare, Norwood Healthcare has an overall star rating of 1 out of 5, which is below the Massachusetts state average of 3.04. Its health inspection rating is also 1 out of 5. The quality measures (QM) rating is 2 out of 5, while the staffing rating is higher at 4 out of 5. Total nurse staffing hours average 3.48 per resident per day, including 0.88 RN hours per resident per day. Nursing staff turnover is reported at 25.0%.
CMS records show 5 federal fines totaling $110,264.00 against this facility. There have been no payment denials on record. CMS has designated Norwood Healthcare as an "SFF Candidate" under its Special Focus Facility program, meaning the facility has a history of persistent poor survey performance and is being monitored more closely than the average nursing home; families should review the full inspection record on Care Compare.
Norwood Healthcare is part of the Next Step Healthcare chain, which operates 14 facilities nationally with an average chain rating of 1.7 out of 5. There has been no change in ownership within the last 12 months. This profile is based on CMS Care Compare data.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Norwood Healthcare has a CMS overall rating of 1 out of 5, which is below the Massachusetts state average of 3.04.
Does this facility accept Medicare, Medicaid, or both?
Norwood Healthcare accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
The facility reports 3.48 total nurse hours per resident per day, including 0.88 RN hours, with a 25.0% nursing turnover rate and a staffing rating of 4 out of 5.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 5 fines totaling $110,264.00, and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
CMS has designated Norwood Healthcare as an SFF Candidate, indicating a history of persistent poor performance under increased scrutiny; no abuse icon flag is noted in this data.
How large is this facility and how many residents live there?
It has 170 certified beds and an average daily population of 113.4 residents.
Who owns this facility — and is it part of a chain?
It is owned as a for-profit Limited Liability Company and is part of the Next Step Healthcare chain, which has 14 facilities with an average rating of 1.7 out of 5.
How long has this facility been Medicare/Medicaid certified?
Norwood Healthcare has been certified since February 7, 1989.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, quality measures, and staffing; Norwood Healthcare scores 1, 1, 2, and 4 out of 5 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This information is not included in the available data; please contact the facility at 7874448383 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This is not addressed in the CMS data provided; contact the facility at 7874448383 to arrange a visit and review details on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the most current information at https://www.medicare.gov/care-compare/details/nursing-home/225343?state=MA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.