Norview Heights Rehabilitation And Nursing
Norfolk, VA · Medicare and Medicaid-certified nursing home (CCN 495309) · 60 certified beds
Health inspection: 3 · Quality measures: 4 · Staffing: 1
Federal fines: none on current record
Phone: (757) 853-6281 · Verify on Medicare Care Compare ↗
Norview Heights Rehabilitation And Nursing has a CMS overall rating of 2 out of 5 stars, below the Virginia state average of about 3 stars. Its health inspection rating is 3 stars, while its staffing rating is 1 star.
Norview Heights Rehabilitation And Nursing reports total nurse staffing of about 3.24 hours per resident per day, including just 0.52 RN hours per resident per day, with a staffing star rating of 1 out of 5. Nursing staff turnover is reported at 69.6%.
Norview Heights Rehabilitation And Nursing has no federal fines on record and no payment denials reported by CMS. CMS does not list an abuse icon or Special Focus Facility status for this location based on the available data.
About this facility
Norview Heights Rehabilitation And Nursing is a 60-bed, for-profit skilled nursing facility in Norfolk, Virginia (Norfolk City county), certified for both Medicare and Medicaid since May 1996. The facility reports an average daily census of 55.9 residents.
According to CMS Care Compare, Norview Heights holds an overall star rating of 2 out of 5, below the Virginia state average of 2.95. Its four component ratings are: health inspection rating of 3, quality measure (QM) rating of 4, and staffing rating of 1. The low staffing rating reflects total nurse staffing of about 3.24 hours per resident per day, with only 0.52 RN hours per resident per day, and a nursing staff turnover rate of 69.6%.
CMS records show no federal fines on record for this facility, no total dollar amount of fines, and no payment denials on record.
Norview Heights is part of the Eastern Healthcare Group chain, which operates 18 facilities nationally with an average chain rating of 1.5 stars. There has been no change in ownership within the past 12 months, so current ratings reflect the present operator.
Families should note that CMS does not display an abuse icon or Special Focus Facility designation for this location, based on the data provided. Prospective residents and families are encouraged to review the full inspection history and quality details directly on CMS Care Compare, as this profile reflects the most recent data vintage supplied by CMS.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Norview Heights has an overall rating of 2 out of 5 stars, which is below the Virginia state average of 2.95.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.24 hours per resident per day, with 0.52 RN hours per resident per day; nursing turnover is 69.6%, and the CMS staffing rating is 1 out of 5.
Does this facility have federal fines or penalties on record?
No, CMS records show zero fines, $0.00 in total fines, and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided shows no abuse icon and no Special Focus Facility designation for this location.
How large is this facility and how many residents live there?
It has 60 certified beds and an average daily census of 55.9 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit corporation and part of the Eastern Healthcare Group chain, which includes 18 facilities with an average rating of 1.5 stars.
How long has this facility been Medicare/Medicaid certified?
It was first approved for certification on May 1, 1996.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures (QM); this facility scores 2, 3, 1, and 4 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service lines; contact the facility at (757) 853-6281 and verify details on Medicare Care Compare.
What should I look for when touring this facility?
This data set does not cover tour details; contact the facility at (757) 853-6281 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the full, up-to-date record at https://www.medicare.gov/care-compare/details/nursing-home/495309?state=VA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.