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Norton Community Hospital Snf Unit

Norton, VA · Medicare and Medicaid-certified nursing home (CCN 495374) · 44 certified beds

CMS overall rating: 5★ (state average 2.95★ — above state average)
Health inspection: 4 · Quality measures: 4 · Staffing: 5
Federal fines: 1 totaling $10,400
Phone: (276) 679-9100 · Verify on Medicare Care Compare ↗

Norton Community Hospital SNF Unit has a CMS overall star rating of 5 out of 5, above the Virginia state average of 2.95. Its health inspection rating is 4 stars and its staffing rating is 5 stars.

Norton Community Hospital SNF Unit reports total nurse staffing of about 7.23 hours per resident per day, including 4.23 RN hours per resident per day, with a staffing star rating of 5 out of 5. Nursing staff turnover is reported at 11.8%.

Norton Community Hospital SNF Unit has 1 federal fine on record totaling $10,400.00, with 0 payment denials. CMS does not display an abuse icon for this facility, and it is not listed in the Special Focus Facility program.

Overall rating vs. benchmarks
Norton Community Hosp… Norton Community Hosp…: 5★ 5★ VA average VA average: 2.95★ 2.95★

About this facility

Norton Community Hospital SNF Unit is a hospital-based skilled nursing facility in Norton, Virginia (Wise County), certified for 44 beds with an average daily census of 7.6 residents. It is operated as a non-profit corporation and is certified to accept both Medicare and Medicaid. CMS records show no ownership change in the past 12 months.

According to CMS Care Compare, the facility holds an overall star rating of 5 out of 5, above the Virginia state average of 2.95. Its component ratings are: health inspection 4 stars, quality measures (QM) 4 stars, and staffing 5 stars.

Nurse staffing data reported to CMS shows total nurse staffing of 7.23 hours per resident per day, including 4.23 RN hours per resident per day. Nursing staff turnover is reported at 11.8%.

On penalties, CMS records show 1 federal fine on record totaling $10,400.00. There are 0 payment denials on record. CMS does not display an abuse icon for this facility, and it is not currently designated under the Special Focus Facility program.

No chain affiliation data was provided for this facility. This facility was first approved for Medicare/Medicaid certification on April 1, 2004. This profile is based on data published by CMS Care Compare; families should verify current status directly on Care Compare before making decisions.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

It has an overall rating of 5 out of 5 stars, above the Virginia state average of 2.95.

Does this facility accept Medicare, Medicaid, or both?

Yes, it is certified to accept both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is 7.23 hours per resident per day, including 4.23 RN hours per resident per day, with a staffing rating of 5 stars and nursing turnover of 11.8%.

Does this facility have federal fines or penalties on record?

Yes, CMS records show 1 fine totaling $10,400.00 and 0 payment denials.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

No, CMS does not display an abuse icon for this facility and it is not designated as a Special Focus Facility.

How large is this facility and how many residents live there?

It is certified for 44 beds with an average daily census of 7.6 residents.

Who owns this facility — and is it part of a chain?

It is operated as a non-profit corporation; no chain affiliation data was provided in the CMS data reviewed.

How long has this facility been Medicare/Medicaid certified?

It was first approved for certification on April 1, 2004.

What do the four different CMS star ratings mean?

CMS publishes an overall rating plus three component ratings — health inspections (4 stars), staffing (5 stars), and quality measures (4 stars) — which combine to form the overall 5-star rating.

Does this facility offer short-term rehabilitation as well as long-term care?

The provided CMS data does not specify service types; contact the facility at (276) 679-9100 and verify on Medicare Care Compare.

What should I look for when touring this facility?

The data provided does not cover tour details; contact the facility at (276) 679-9100 to arrange a visit.

How do I verify this facility's current record on Medicare Care Compare?

You can view the most current CMS data at https://www.medicare.gov/care-compare/details/nursing-home/495374?state=VA.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.