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North Crest Living Center

Council Bluffs, IA · Medicare and Medicaid-certified nursing home (CCN 165290) · 62 certified beds

CMS overall rating: 1★ (state average 3.07★ — below state average)
Health inspection: 1 · Quality measures: 3 · Staffing: 4
Federal fines: none on current record
Phone: (712) 328-2333 · Verify on Medicare Care Compare ↗

North Crest Living Center has a CMS overall rating of 1 out of 5 stars, below the Iowa state average of 3.07 stars. Its health inspection rating is 1 star and its staffing rating is 4 stars.

North Crest Living Center reports total nurse staffing of about 3.9 hours per resident per day, including roughly 0.45 RN hours per resident per day, with a staffing star rating of 4 out of 5. Nursing staff turnover is reported at 54.5%.

North Crest Living Center has no federal fines on record and zero payment denials reported by CMS. No abuse icon or Special Focus status is indicated in the available CMS data for this facility.

Overall rating vs. benchmarks
North Crest Living Ce… North Crest Living Ce…: 1★ 1★ IA average IA average: 3.07★ 3.07★

About this facility

North Crest Living Center is a for-profit (limited liability company) nursing home in Council Bluffs, Pottawattamie County, Iowa, certified since August 1996 for both Medicare and Medicaid. The facility has 62 certified beds and an average daily census of 57.2 residents.

According to CMS Care Compare, North Crest Living Center holds an overall star rating of 1 out of 5, which is below the Iowa state average of 3.07 stars. Its component ratings are: health inspection rating of 1 star, quality measure rating of 3 stars, and staffing rating of 4 stars.

Nurse staffing data show total nurse hours of 3.907 per resident per day, including 0.454 RN hours per resident per day. Nursing staff turnover is reported at 54.5%.

On the penalty record, CMS reports zero federal fines (no federal fines on record) and no payment denials for this facility. There is no abuse icon or Special Focus status indicated in the data provided for this facility. Ownership has not changed in the past 12 months according to CMS records.

No chain affiliation data was provided for this facility.

This profile is based on data from CMS Medicare Care Compare; families should verify current details directly on the Care Compare website, as ratings and inspection data are updated periodically.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

North Crest Living Center has an overall rating of 1 out of 5 stars, which is below the Iowa state average of 3.07 stars.

Does this facility accept Medicare, Medicaid, or both?

Yes, North Crest Living Center is certified for both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is about 3.907 hours per resident per day, with 0.454 RN hours per resident per day, and a staffing rating of 4 out of 5 stars; nursing turnover is 54.5%.

Does this facility have federal fines or penalties on record?

No, CMS records show zero fines and zero payment denials for North Crest Living Center.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

The data provided does not indicate an abuse icon or Special Focus status for this facility.

How large is this facility and how many residents live there?

North Crest Living Center has 62 certified beds and an average daily census of 57.2 residents.

Who owns this facility — and is it part of a chain?

It is owned by a for-profit limited liability company; no chain affiliation data was provided.

How long has this facility been Medicare/Medicaid certified?

The facility has been certified since August 1, 1996.

What do the four different CMS star ratings mean?

CMS rates facilities on overall, health inspection, staffing, and quality measures; North Crest Living Center scores 1, 1, 4, and 3 stars respectively in these categories.

Does this facility offer short-term rehabilitation as well as long-term care?

This detail is not included in the provided CMS data; please contact the facility at 7123282333 or check Medicare Care Compare to confirm.

What should I look for when touring this facility?

This information is not available in the CMS data provided; please contact the facility at 7123282333 to arrange a tour and verify details in person.

How do I verify this facility's current record on Medicare Care Compare?

You can review North Crest Living Center's current ratings and inspection history at https://www.medicare.gov/care-compare/details/nursing-home/165290?state=IA.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.