New Hope Retirement & Care Center
Mcalester, OK · Medicare and Medicaid-certified nursing home (CCN 375384) · 55 certified beds
Health inspection: 2 · Quality measures: 2 · Staffing: 4
Federal fines: 1 totaling $7,371
Phone: (918) 423-9095 · Verify on Medicare Care Compare ↗
New Hope Retirement & Care Center has a CMS overall star rating of 2 out of 5, below the Oklahoma state average of 2.67. Its health inspection rating is 2 stars and its staffing rating is 4 stars.
New Hope Retirement & Care Center reports total nurse hours of about 3.997 hours per resident per day, including 0.359 RN hours per resident per day, with a staffing star rating of 4 out of 5. Nursing staff turnover is reported at 73.1%, according to CMS data.
CMS records show New Hope Retirement & Care Center has 1 federal fine on record totaling $7,371.00, with 0 payment denials. No abuse icon or Special Focus designation is indicated in the available CMS data for this facility.
About this facility
New Hope Retirement & Care Center is a Medicare and Medicaid certified nursing home in Mcalester, Pittsburg County, Oklahoma. The facility is certified for 55 beds and reports an average daily census of 37.4 residents. It has been Medicare/Medicaid certified since May 23, 2000, and is operated under For profit - Individual ownership; there has been no ownership change in the past 12 months.
According to CMS Care Compare, New Hope holds an overall star rating of 2 out of 5, which is below the Oklahoma state average of 2.67. The health inspection rating is 2 stars, the quality measure (QM) rating is 2 stars, and the staffing rating is 4 stars.
Nurse staffing data show total nurse hours of 3.99664 per resident per day, of which 0.35872 hours per resident per day are provided by RNs. Nursing staff turnover is reported at 73.1%.
On penalties, CMS records show 1 federal fine totaling $7,371.00 for this facility, and 0 payment denials. There is no abuse icon flagged for this facility in the supplied data, and no Special Focus Facility designation is listed for this facility in the supplied data.
No chain affiliation is indicated in the available data. Families should review the full inspection history and current details directly on Medicare Care Compare, as CMS data is updated periodically.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
New Hope Retirement & Care Center has an overall CMS rating of 2 out of 5 stars, which is below the Oklahoma state average of 2.67.
Does this facility accept Medicare, Medicaid, or both?
The facility is certified to accept both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.997 hours per resident per day, including 0.359 RN hours per resident per day, with nursing turnover reported at 73.1%. Its CMS staffing rating is 4 out of 5.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $7,371.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The available data does not indicate an abuse icon or a Special Focus Facility designation for this facility.
How large is this facility and how many residents live there?
New Hope Retirement & Care Center is certified for 55 beds and has an average daily census of 37.4 residents.
Who owns this facility — and is it part of a chain?
It is operated under For profit - Individual ownership; no chain affiliation is indicated in the available data.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since May 23, 2000.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspections, staffing, and quality measures — which combine to form the overall score; this facility's ratings are 2, 2, and 4 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This is not specified in the available data; contact the facility at 9184239095 or check Medicare Care Compare to confirm.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 9184239095 to arrange a visit and verify current conditions.
How do I verify this facility's current record on Medicare Care Compare?
You can review the most current information at https://www.medicare.gov/care-compare/details/nursing-home/375384?state=OK.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.