Neighbors - West Neighborhood (The)
Menomonie, WI · Medicare and Medicaid-certified nursing home (CCN 525714) · 46 certified beds
Health inspection: 5 · Quality measures: 2 · Staffing: 5
Federal fines: none on current record
Phone: (715) 232-2661 · Verify on Medicare Care Compare ↗
The Neighbors - West Neighborhood (The) in Menomonie, WI has a CMS overall star rating of 5 out of 5, which is above the Wisconsin state average of 2.98. Its health inspection rating is 5 stars and its staffing rating is 5 stars.
The Neighbors - West Neighborhood (The) reports total nurse staffing of about 4.2 hours per resident per day, including roughly 1.17 RN hours per resident per day, with a nursing staff turnover rate of 47.5%. CMS gives this facility a staffing rating of 5 out of 5 stars.
The Neighbors - West Neighborhood (The) has no federal fines on record, with total fines of $0.00 and 0 payment denials reported by CMS. The provided CMS data does not indicate an abuse icon or Special Focus Facility status for this facility.
About this facility
The Neighbors - West Neighborhood (The) is a government (county)-owned nursing home in Menomonie, Dunn County, Wisconsin, certified for both Medicare and Medicaid since September 27, 2013. The facility is certified for 46 beds, with an average of 44.3 residents at a time.
According to CMS Care Compare, this facility holds an overall star rating of 5 out of 5, which is above the Wisconsin state average of 2.98. Its four component ratings are: health inspection rating of 5 stars, staffing rating of 5 stars, and a quality measures (QM) rating of 2 stars.
Nurse staffing data reported to CMS shows total nurse staffing of about 4.20 hours per resident per day, including 1.17 RN hours per resident per day. Nursing staff turnover is reported at 47.5%.
On penalties, CMS records show 0 federal fines on record, with total fines of $0.00, and 0 payment denials for this facility.
There is no indication in the provided data that CMS has applied its abuse icon to this facility, nor that it is part of the Special Focus Facility program. There is also no indication in the provided data that this facility is part of a multi-facility chain, and no indication of a change in ownership within the past 12 months.
This profile is based on CMS Care Compare data; families are encouraged to review the current record directly on Medicare Care Compare for the most up-to-date information.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It has a CMS overall rating of 5 out of 5 stars, above the Wisconsin state average of 2.98.
Does this facility accept Medicare, Medicaid, or both?
This facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 4.20 hours per resident per day, including 1.17 RN hours per resident per day, with a nursing turnover rate of 47.5%, and a staffing rating of 5 stars.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines, $0.00 in total fines, and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided shows no abuse icon and no Special Focus Facility designation for this facility.
How large is this facility and how many residents live there?
It is certified for 46 beds and has an average of 44.3 residents.
Who owns this facility — and is it part of a chain?
It is owned by a county government entity; the data provided does not indicate it is part of a multi-facility chain.
How long has this facility been Medicare/Medicaid certified?
It has been certified since September 27, 2013.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspections, staffing, and quality measures; this facility scores 5, 5, and 2 stars respectively, with an overall rating of 5.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service offerings; contact the facility at 7152322661 and verify details on Medicare Care Compare (https://www.medicare.gov/care-compare/details/nursing-home/525714?state=WI).
What should I look for when touring this facility?
The provided data does not cover tour details; contact the facility at 7152322661 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the current record directly at https://www.medicare.gov/care-compare/details/nursing-home/525714?state=WI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.