Massena Rehabilitation & Nursing Center
Massena, NY · Medicare and Medicaid-certified nursing home (CCN 335592) · 160 certified beds
Health inspection: 1 · Quality measures: 2 · Staffing: 3
Federal fines: 3 totaling $33,387
Phone: (315) 769-2494 · Verify on Medicare Care Compare ↗
Massena Rehabilitation & Nursing Center has a CMS overall rating of 1 out of 5 stars, below the New York state average of 3.03 stars. Its health inspection rating is 1 star and its staffing rating is 3 stars.
Massena Rehabilitation & Nursing Center reports 3.41 total nurse hours per resident per day, including 0.64 RN hours per resident per day, with a staffing rating of 3 stars. Nursing staff turnover is reported at 61.2%.
CMS records show Massena Rehabilitation & Nursing Center has 3 federal fines totaling $33,387.00 and 0 payment denials. CMS does not currently display an abuse icon or a Special Focus designation for this facility.
About this facility
Massena Rehabilitation & Nursing Center is a Medicare- and Medicaid-certified nursing home in Massena, St. Lawrence County, New York. It is licensed for 160 certified beds and, per CMS data, houses an average of 148 residents. The facility has been certified since April 1977 and operates as a for-profit limited liability company. It is part of the Personal Healthcare Management chain, which includes 21 facilities with an average CMS rating of 2.9 stars; this facility's own ratings fall below that chain average.
According to CMS Care Compare, Massena Rehabilitation & Nursing Center holds an overall rating of 1 out of 5 stars, below the New York state average of 3.03 stars. Its component ratings are: health inspection 1 star, quality measures 2 stars, and staffing 3 stars.
Nurse staffing totals 3.41 hours per resident per day, including 0.64 RN hours per resident per day. Nursing staff turnover is reported at 61.2%.
On penalties, CMS records 3 federal fines totaling $33,387.00 for this facility, and 0 payment denials.
CMS's abuse icon is not displayed for this facility, and it is not currently designated under CMS's Special Focus Facility program, which flags facilities as persistently underperforming and subject to increased inspection. There is no record of an ownership change in the past 12 months, so current ratings reflect the current operator. This profile is based on CMS Care Compare data; families should confirm current details directly with the facility and Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It has an overall rating of 1 out of 5 stars, below the New York state average of 3.03 stars.
Does this facility accept Medicare, Medicaid, or both?
It accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.41 hours per resident per day, including 0.64 RN hours per resident per day, with nursing turnover at 61.2% and a staffing rating of 3 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 3 fines totaling $33,387.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility, and it is not currently in the Special Focus program.
How large is this facility and how many residents live there?
It is certified for 160 beds and has an average of 148 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit LLC that is part of the Personal Healthcare Management chain, which has 21 facilities with an average rating of 2.9 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since April 1, 1977.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus separate ratings for health inspections, staffing, and quality measures; this facility scores 1, 1, 3, and 2 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided CMS data does not specify service types; contact the facility at 3157692494 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data does not cover tour details; contact the facility at 3157692494 to arrange a visit and review the inspection record on Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view current details at https://www.medicare.gov/care-compare/details/nursing-home/335592?state=NY.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.