Lake Country Health Services
Oconomowoc, WI · Medicare and Medicaid-certified nursing home (CCN 525702) · 100 certified beds
Health inspection: 2 · Quality measures: 3 · Staffing: 3
Federal fines: 2 totaling $120,868 · 1 payment denial
Phone: (262) 560-2400 · Verify on Medicare Care Compare ↗
Lake Country Health Services has a CMS overall rating of 2 stars, below the Wisconsin state average of 2.98 stars. Its health inspection rating is 2 stars and its staffing rating is 3 stars.
Lake Country Health Services reports total nurse staffing of 3.54 hours per resident per day, including 0.97 RN hours per resident per day, with a staffing rating of 3 stars. Nursing staff turnover is reported at 51.8%.
Lake Country Health Services has 2 federal fines on record totaling $120,868.00, plus 1 payment denial. CMS does not show an abuse icon or Special Focus Facility designation for this facility in the available data.
About this facility
Lake Country Health Services is a 100-bed skilled nursing facility in Oconomowoc, Waukesha County, Wisconsin, with an average daily census of 85.9 residents. The facility is organized as a for-profit corporation and has been Medicare and Medicaid certified since November 23, 2009. It is part of the North Shore Healthcare chain, which operates 59 facilities nationally with an average CMS rating of 2.7 stars.
According to CMS Care Compare, Lake Country Health Services carries an overall rating of 2 stars, which falls below the Wisconsin state average of 2.98 stars. Its component ratings are: health inspection, 2 stars; staffing, 3 stars; and quality measures, 3 stars.
Nurse staffing data show total nurse staffing of 3.54 hours per resident per day, including 0.97 RN hours per resident per day. Nursing staff turnover is reported at 51.8%.
On penalties, CMS records show 2 federal fines totaling $120,868.00, and 1 payment denial on record for this facility. There is no abuse icon or Special Focus Facility designation reported in the available data for this listing.
Ownership has not changed within the last 12 months, so current ratings reflect the present operator.
This profile is based on CMS Care Compare data; families should verify current details, including any recent inspection findings or rating changes, directly on Medicare Care Compare before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Lake Country Health Services has an overall rating of 2 stars, which is below the Wisconsin state average of 2.98 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.54 hours per resident per day, including 0.97 RN hours per resident per day, with nursing staff turnover of 51.8%; the staffing rating is 3 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 2 fines totaling $120,868.00 and 1 payment denial.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The available CMS data does not indicate an abuse icon or Special Focus Facility status for this facility.
How large is this facility and how many residents live there?
The facility is certified for 100 beds and has an average daily census of 85.9 residents.
Who owns this facility — and is it part of a chain?
It is owned as a for-profit corporation and is part of the North Shore Healthcare chain, which operates 59 facilities with an average rating of 2.7 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since November 23, 2009.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspections, staffing, and quality measures — which combine to form the overall score; this facility scores 2 (health inspection), 3 (staffing), and 3 (quality measures).
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service lines like short-term rehab; contact the facility at 262-560-2400 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 262-560-2400 to arrange a visit and verify current conditions.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest ratings and inspection reports at https://www.medicare.gov/care-compare/details/nursing-home/525702?state=WI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.