Inn At Quail Haven Village
Pinehurst, NC · Medicare and Medicaid-certified nursing home (CCN 345518) · 35 certified beds
Health inspection: 4 · Quality measures: 2 · Staffing: 4
Federal fines: none on current record
Phone: (910) 295-2294 · Verify on Medicare Care Compare ↗
Inn At Quail Haven Village holds a CMS overall rating of 4 stars, above the North Carolina state average of 2.93 stars. Its health inspection rating is 4 stars and its staffing rating is also 4 stars.
Inn At Quail Haven Village reports 3.91 total nurse hours per resident per day, including 0.57 RN hours per resident per day, with a staffing star rating of 4. Nursing staff turnover is reported at 36.8% annually.
Inn At Quail Haven Village has no federal fines on record, with 0 fines totaling $0.00, and 0 payment denials reported by CMS. No abuse icon or Special Focus Status is indicated in the available CMS data for this facility.
About this facility
Inn At Quail Haven Village is a Medicare and Medicaid certified nursing home in Pinehurst, Moore County, North Carolina, first approved for certification on September 12, 2002. The facility is organized as a for-profit limited liability company and is part of the Liberty Senior Living chain, which operates 37 facilities nationally with an average chain rating of 2.8 stars. Liberty Senior Living retained ownership over the past 12 months, so no ownership-transition caveat applies here.
The facility is certified for 35 beds and reports an average daily resident count of 48.3, according to CMS Care Compare data. CMS assigns Inn At Quail Haven Village an overall rating of 4 stars, above the North Carolina state average of 2.93 stars. Component ratings are: health inspection 4 stars, staffing 4 stars, and quality measures 2 stars.
Nurse staffing is reported at 3.91 total nurse hours per resident per day, including 0.57 RN hours per resident per day. Nursing staff turnover is reported at 36.8% annually.
On penalties, CMS records show 0 federal fines totaling $0.00 — no federal fines on record — and 0 payment denials for this facility.
No abuse icon or Special Focus Status designation is present in the provided CMS data for this facility.
Families should verify current details directly on CMS Care Compare, the source of this profile, as ratings and penalty records are updated periodically.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Inn At Quail Haven Village has a CMS overall rating of 4 stars, above the North Carolina state average of 2.93 stars.
Does this facility accept Medicare, Medicaid, or both?
The facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
CMS reports 3.91 total nurse hours per resident per day, including 0.57 RN hours per resident per day, with nursing staff turnover at 36.8% and a staffing rating of 4 stars.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and 0 payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The provided CMS data does not indicate an abuse icon or Special Focus Status for this facility.
How large is this facility and how many residents live there?
The facility is certified for 35 beds and reports an average daily resident count of 48.3.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit limited liability company and is part of the Liberty Senior Living chain, which operates 37 facilities nationally with an average chain rating of 2.8 stars.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for certification on September 12, 2002.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspections, staffing, and quality measures — which for this facility are 4, 4, and 2 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided CMS data does not specify service types; contact the facility at 9102952294 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The provided data does not cover tour details; contact the facility at 9102952294 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the most current CMS ratings and inspection details at https://www.medicare.gov/care-compare/details/nursing-home/345518?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.