Hillcrest Post Acute
Petaluma, CA · Medicare and Medicaid-certified nursing home (CCN 555127) · 59 certified beds
Health inspection: 4 · Quality measures: 4 · Staffing: 4
Federal fines: none on current record
Phone: (707) 778-8686 · Verify on Medicare Care Compare ↗
Hillcrest Post Acute holds a CMS overall rating of 4 out of 5 stars, above California's state average of 3.16 stars, with 4 stars for both health inspections and staffing.
Hillcrest Post Acute reports 4.38 total nurse hours per resident per day, including 0.51 RN hours per resident per day, with a staffing star rating of 4 out of 5 and nursing staff turnover of 25.9%.
CMS records show no federal fines on record for Hillcrest Post Acute, with $0.00 in total fines and no payment denials, and there is no abuse icon or Special Focus designation attached to this facility.
About this facility
Hillcrest Post Acute is a 59-bed skilled nursing facility in Petaluma, Sonoma County, California, with an average daily census of 54.1 residents. The facility is organized as a for-profit limited liability company and has been certified since June 1980. It accepts both Medicare and Medicaid.
According to CMS Care Compare, Hillcrest Post Acute holds an overall rating of 4 out of 5 stars, above the California state average of 3.16 stars. Its component ratings are also strong: 4 stars for health inspections, 4 stars for quality measures, and 4 stars for staffing.
Nurse staffing totals 4.38 hours per resident per day, including 0.51 RN hours per resident per day. Nursing staff turnover is reported at 25.9%.
On penalties, CMS records show no federal fines on record for this facility, with total fines of $0.00 and no payment denials reported.
Hillcrest Post Acute is part of the West Harbor Healthcare chain, which operates 8 facilities nationally with an average chain rating of 3.3 stars — meaning this individual facility rates above its chain's average. There has been no change of ownership in the past 12 months, so current ratings reflect the present operator.
This profile is based on CMS Care Compare data as published; families should verify current details directly on Care Compare before making decisions.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Hillcrest Post Acute has an overall CMS rating of 4 out of 5 stars, above the California state average of 3.16 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, Hillcrest Post Acute is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
The facility provides 4.38 total nurse hours per resident per day, including 0.51 RN hours, with a staffing rating of 4 stars; nursing turnover is 25.9%.
Does this facility have federal fines or penalties on record?
No, CMS reports no federal fines on record and no payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus status is recorded for Hillcrest Post Acute in the provided CMS data.
How large is this facility and how many residents live there?
It is certified for 59 beds with an average daily census of 54.1 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit limited liability company and is part of the West Harbor Healthcare chain, which includes 8 facilities with an average rating of 3.3 stars.
How long has this facility been Medicare/Medicaid certified?
Hillcrest Post Acute has been certified since June 27, 1980.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality, health inspections, staffing, and quality measures; Hillcrest Post Acute scores 4 stars in each of these categories.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at 7077788686 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 7077788686 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the current record at https://www.medicare.gov/care-compare/details/nursing-home/555127?state=CA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.