Highlands Health And Rehabilitation Center
Memphis, TN · Medicare and Medicaid-certified nursing home (CCN 445165) · 180 certified beds
Health inspection: 2 · Quality measures: 3 · Staffing: 2
Federal fines: 1 totaling $22,925
Phone: (901) 325-7820 · Verify on Medicare Care Compare ↗
Highlands Health And Rehabilitation Center has a CMS overall rating of 2 out of 5 stars, below the Tennessee state average of 3.0 stars. Its health inspection rating is 2 stars and its staffing rating is also 2 stars.
Highlands Health And Rehabilitation Center reports total nurse staffing of about 3.22 hours per resident per day, including 0.48 RN hours per resident per day. Nursing staff turnover is 53.6%, and CMS gives the facility a staffing rating of 2 out of 5 stars.
Highlands Health And Rehabilitation Center has 1 federal fine on record totaling $22,925.00, with 0 payment denials. CMS does not display an abuse icon or Special Focus status for this facility based on the available data.
About this facility
Highlands Health And Rehabilitation Center is a for-profit nursing home in Memphis, Shelby County, Tennessee, certified for 180 beds with an average of 157.6 residents. The facility has been Medicare and Medicaid certified since June 25, 1984, according to CMS Care Compare.
CMS gives Highlands an overall rating of 2 out of 5 stars, below the Tennessee state average of 3.0 stars. Its health inspection rating is 2 stars, its quality measure rating is 3 stars, and its staffing rating is 2 stars.
Nurse staffing totals 3.22 hours per resident per day, including 0.48 RN hours per resident per day. Nursing staff turnover is reported at 53.6%.
On penalties, CMS records show 1 federal fine totaling $22,925.00 and 0 payment denials for this facility.
Highlands is part of the Champion Care chain, which operates 22 facilities nationally with an average CMS rating of 2.2 stars. There has been no change in ownership within the last 12 months, so current ratings reflect the operator on file.
Families should verify current details directly through Medicare Care Compare, the source of this data.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It has an overall rating of 2 out of 5 stars, below the Tennessee state average of 3.0 stars.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.22 hours per resident per day, with 0.48 RN hours per resident per day, and nursing turnover is 53.6%. CMS rates staffing at 2 out of 5 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records 1 fine totaling $22,925.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
It is certified for 180 beds and has an average of 157.6 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit corporation and part of the Champion Care chain, which operates 22 facilities nationally with an average rating of 2.2 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since June 25, 1984.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus separate ratings for health inspections, staffing, and quality measures; this facility scores 2, 2, 2, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service types; contact the facility at 9013257820 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data does not cover tour details; contact the facility at 9013257820 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest details at https://www.medicare.gov/care-compare/details/nursing-home/445165?state=TN.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.