Highland House Rehabilitation And Healthcare
Fayetteville, NC · Medicare and Medicaid-certified nursing home (CCN 345353) · 106 certified beds
Health inspection: 3 · Quality measures: 2 · Staffing: 1
Federal fines: none on current record
Phone: (910) 488-2295 · Verify on Medicare Care Compare ↗
Highland House Rehabilitation And Healthcare has a CMS overall star rating of 2 out of 5, below the North Carolina state average of 2.93. Its health inspection rating is 3 out of 5, and its staffing rating is 1 out of 5.
Highland House reports total nurse staffing of 3.50 hours per resident per day, including just 0.28 RN hours per resident per day, with a nursing staff turnover rate of 68.4%. CMS gives this facility a staffing star rating of 1 out of 5.
Highland House has no federal fines on record, with 0 fines totaling $0.00 and no payment denials reported by CMS. CMS does not display an abuse icon for this facility, and it is not currently in the Special Focus Facility program.
About this facility
Highland House Rehabilitation And Healthcare is a for-profit (limited liability company) nursing home in Fayetteville, Cumberland County, North Carolina, certified to accept both Medicare and Medicaid. It has been federally certified since March 5, 1991, and operates 106 certified beds with an average of 97.0 residents.
According to CMS Care Compare, Highland House holds an overall star rating of 2 out of 5, which is below the North Carolina state average of 2.93. This overall score reflects a health inspection rating of 3, a quality measure rating of 2, and a staffing rating of 1 out of 5. Reported staffing levels show total nurse hours of 3.50 per resident per day, including 0.28 RN hours per resident per day, and a nursing staff turnover rate of 68.4%.
On penalties, CMS records show no federal fines on record for this facility (0 fines totaling $0.00) and no payment denials. CMS does not display an abuse icon for this facility, and it is not currently listed under CMS's Special Focus Facility program, which is reserved for homes CMS identifies as persistently underperforming and subject to increased inspection.
Highland House is part of the Liberty Senior Living chain, which operates 37 facilities with an average CMS rating of 2.8. Ownership has not changed in the past 12 months, so current ratings reflect the present operator.
Data sourced from CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Highland House has an overall rating of 2 out of 5, which is below the North Carolina state average of 2.93.
Does this facility accept Medicare, Medicaid, or both?
Highland House is certified to accept both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.50 hours per resident per day, with a nursing staff turnover rate of 68.4%; CMS rates staffing 1 out of 5.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and no payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility, and it is not listed in the Special Focus Facility program.
How large is this facility and how many residents live there?
Highland House has 106 certified beds and an average of 97.0 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit limited liability company that is part of the Liberty Senior Living chain, which operates 37 facilities with an average CMS rating of 2.8.
How long has this facility been Medicare/Medicaid certified?
Highland House has been federally certified since March 5, 1991.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality, health inspections, staffing, and quality measures; Highland House scores 2, 3, 1, and 2 out of 5 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The CMS data provided does not specify service types; contact the facility at 9104882295 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 9104882295 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's full record at https://www.medicare.gov/care-compare/details/nursing-home/345353?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.