Highland House Nursing & Rehabilitation Center
Grants Pass, OR · Medicare and Medicaid-certified nursing home (CCN 385149) · 119 certified beds
Health inspection: 1 · Quality measures: 4 · Staffing: 2
Federal fines: 1 totaling $36,852 · 1 payment denial
Phone: (541) 474-1901 · Verify on Medicare Care Compare ↗
Highland House Nursing & Rehabilitation Center has a CMS Overall Star Rating of 1 out of 5, below Oregon's state average of 3.13. Its Health Inspection rating is 1 out of 5 and its Staffing rating is 2 out of 5.
Highland House reports total nurse staffing of 4.41 hours per resident per day, with only 0.20 RN hours per resident per day, and a nursing staff turnover rate of 45.5%. CMS gives the facility a Staffing rating of 2 out of 5.
Yes, CMS records show Highland House has 1 federal fine on record totaling $36,852.00, along with 1 payment denial. CMS does not list a Special Focus designation or abuse icon for this facility based on the data provided.
About this facility
Highland House Nursing & Rehabilitation Center is a for-profit (Limited Liability Company) skilled nursing facility in Grants Pass, Josephine County, Oregon, certified since August 1981 for both Medicare and Medicaid. The facility is licensed for 119 certified beds and reports an average daily census of 95.7 residents.
According to CMS Care Compare, Highland House holds an Overall Star Rating of 1 out of 5, below the Oregon state average of 3.13. Its Health Inspection rating is 1 out of 5, its Quality Measures rating is 4 out of 5, and its Staffing rating is 2 out of 5.
Total nurse staffing is reported at 4.41 hours per resident per day, with RN hours at 0.20 per resident per day. Nursing staff turnover is 45.5%.
On penalties: CMS records show 1 federal fine totaling $36,852.00, and 1 payment denial on file for this facility. Families should review the full inspection and enforcement history on Medicare Care Compare.
Highland House is part of the Volare Health chain, which operates 16 facilities nationally with an average chain rating of 1.8 out of 5. There has been no change of ownership reported in the last 12 months, so current ratings reflect the operator presently in place.
Data reflects the CMS Care Compare dataset as reported for this facility; families are encouraged to consult the Care Compare website directly for the most current inspection reports and star ratings before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Highland House has an Overall Star Rating of 1 out of 5, which is below the Oregon state average of 3.13.
Does this facility accept Medicare, Medicaid, or both?
Yes, Highland House is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.41 hours per resident per day, with 0.20 RN hours per resident per day and a 45.5% nursing turnover rate; CMS rates staffing 2 out of 5.
Does this facility have federal fines or penalties on record?
Yes, CMS records 1 fine totaling $36,852.00 and 1 payment denial for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
Highland House has 119 certified beds and an average daily census of 95.7 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit Limited Liability Company, part of the Volare Health chain, which operates 16 facilities nationwide with an average rating of 1.8 out of 5.
How long has this facility been Medicare/Medicaid certified?
Highland House was first approved for Medicare/Medicaid certification on August 21, 1981.
What do the four different CMS star ratings mean?
CMS rates facilities on Overall, Health Inspection, Staffing, and Quality Measures; Highland House scores 1, 1, 2, and 4 respectively out of 5 in each category.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; please contact the facility at (541) 474-1901 or check Medicare Care Compare to verify.
What should I look for when touring this facility?
The data provided doesn't cover tour details; contact the facility at (541) 474-1901 and review its inspection record on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the most current ratings and inspection reports at https://www.medicare.gov/care-compare/details/nursing-home/385149?state=OR.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.