Heartwood Extended Healthcare
Tacoma, WA · Medicare and Medicaid-certified nursing home (CCN 505326) · 120 certified beds
Health inspection: 1 · Quality measures: 3 · Staffing: 4
Federal fines: 4 totaling $382,661 · 1 payment denial
Phone: (253) 472-9027 · Verify on Medicare Care Compare ↗
Heartwood Extended Healthcare has a CMS overall star rating of 1 out of 5, below the Washington state average of 3.21. Its health inspection rating is 1 out of 5, while its staffing rating is 4 out of 5.
Heartwood Extended Healthcare reports total nurse staffing of about 3.96 hours per resident per day, including 0.78 RN hours per resident per day, with a staffing star rating of 4 out of 5. Nursing staff turnover is reported at 42.6%.
Heartwood Extended Healthcare has 4 federal fines on record totaling $382,661.00, and 1 payment denial has been issued against the facility. No abuse icon or Special Focus designation is indicated in the available CMS data for this facility.
About this facility
Heartwood Extended Healthcare is a 120-bed nursing home in Tacoma, Pierce County, Washington, certified since July 1988 and averaging 103 residents. It is organized as a for-profit limited liability company and is certified to accept both Medicare and Medicaid.
According to CMS Care Compare, Heartwood holds an overall star rating of 1 out of 5, below the Washington state average of 3.21. Its health inspection rating is also 1 out of 5. The quality measures rating is 3 out of 5, and the staffing rating is 4 out of 5. These four component ratings combine to form the overall score, though CMS calculates them using different methodologies.
Nurse staffing data show total nurse staffing of approximately 3.96 hours per resident per day, including 0.78 RN hours per resident per day. Nursing staff turnover is reported at 42.6%.
On penalties, CMS records show 4 federal fines totaling $382,661.00, and 1 payment denial has been issued against this facility. These figures are drawn directly from CMS's official penalty history and are not softened or interpreted.
No abuse icon or Special Focus Facility designation is present in the data provided for Heartwood. There is no chain information listed, and ownership has not changed within the past 12 months according to the data.
Families should independently review the full inspection history and current status on Medicare Care Compare, as this profile reflects the data vintage supplied at compilation time.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Heartwood Extended Healthcare has an overall rating of 1 out of 5, below the Washington state average of 3.21.
Does this facility accept Medicare, Medicaid, or both?
Heartwood is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.96 hours per resident per day, with 0.78 RN hours per resident per day, and nursing turnover is reported at 42.6%; the staffing star rating is 4 out of 5.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 4 fines totaling $382,661.00 and 1 payment denial.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus Facility status for Heartwood.
How large is this facility and how many residents live there?
Heartwood has 120 certified beds and an average daily population of 103 residents.
Who owns this facility — and is it part of a chain?
Heartwood is owned by a for-profit limited liability company; no chain affiliation is listed in the data provided.
How long has this facility been Medicare/Medicaid certified?
Heartwood has been certified since July 1988.
What do the four different CMS star ratings mean?
CMS publishes separate ratings for health inspections, staffing, quality measures, and an overall rating combining these; Heartwood scores 1, 4, and 3 respectively, with an overall of 1.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service lines like rehabilitation; contact the facility at 253-472-9027 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 253-472-9027 and verify on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the most current inspection, staffing, and penalty information at https://www.medicare.gov/care-compare/details/nursing-home/505326?state=WA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.