Heartland Health Care Center - Greenville East
Greenville, SC · Medicare and Medicaid-certified nursing home (CCN 425106) · 132 certified beds
Health inspection: 1 · Quality measures: 5 · Staffing: 2
Federal fines: 1 totaling $12,418
Phone: (864) 246-2721 · Verify on Medicare Care Compare ↗
Heartland Health Care Center - Greenville East has a CMS overall rating of 2 out of 5 stars, below South Carolina's state average of 3.01. Its health inspection rating is 1 star and its staffing rating is 2 stars.
Heartland Health Care Center - Greenville East reports total nurse staffing of about 3.07 hours per resident per day, including 0.55 RN hours per resident per day, with a staffing star rating of 2 out of 5. Nursing staff turnover is reported at 51.8%.
Heartland Health Care Center - Greenville East has 1 federal fine on record totaling $12,418.00, with no payment denials. CMS has also designated this facility as an SFF Candidate under its Special Focus Facility program, meaning it is under increased inspection due to a history of underperformance.
About this facility
Heartland Health Care Center - Greenville East is a 132-bed skilled nursing facility in Greenville, South Carolina, operating as a for-profit limited liability company and certified for both Medicare and Medicaid since September 1976. The facility averages 126.2 residents per day.
According to CMS Care Compare, the facility holds an overall star rating of 2 out of 5, below the South Carolina state average of 3.01. This overall score reflects a Health Inspection rating of 1 star, a Quality Measure rating of 5 stars, and a Staffing rating of 2 stars.
Nurse staffing data show total nurse hours of 3.07 per resident per day, including 0.55 RN hours per resident per day, with a nursing staff turnover rate of 51.8%.
On penalties, CMS records show 1 federal fine totaling $12,418.00, with no payment denials on record.
CMS has designated this facility as an SFF Candidate under its Special Focus Facility program, meaning it has been identified as persistently underperforming on inspections and is subject to increased CMS oversight and more frequent inspections. Families should review the full inspection history on Care Compare.
The facility is part of the Pacs Group chain, which operates 274 facilities nationally with an average chain rating of 2.9 stars. Ownership has not changed in the past 12 months.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The facility has a CMS overall rating of 2 out of 5 stars, below the South Carolina state average of 3.01.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.07 hours per resident per day, including 0.55 RN hours, with a staffing rating of 2 out of 5 stars and 51.8% nursing turnover.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $12,418.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
CMS has designated the facility as an SFF Candidate, meaning it has been identified as persistently underperforming and is subject to increased inspections; no abuse icon is listed in this data.
How large is this facility and how many residents live there?
It is certified for 132 beds and averages 126.2 residents per day.
Who owns this facility — and is it part of a chain?
It is a for-profit LLC and part of the Pacs Group chain, which operates 274 facilities nationally with an average rating of 2.9 stars.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for Medicare and Medicaid certification on September 1, 1976.
What do the four different CMS star ratings mean?
CMS rates facilities on Health Inspections (1 star here), Staffing (2 stars), Quality Measures (5 stars), and an Overall rating (2 stars) combining these components.
Does this facility offer short-term rehabilitation as well as long-term care?
This data does not specify service lines; contact the facility at 8642462721 and verify on Medicare Care Compare.
What should I look for when touring this facility?
This data does not cover tour details; contact the facility at 8642462721 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the most current ratings and inspection reports at https://www.medicare.gov/care-compare/details/nursing-home/425106?state=SC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.