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Hearthstone Nursing & Rehabilitation Center

Medford, OR · Medicare and Medicaid-certified nursing home (CCN 385091) · 87 certified beds

⚠ CMS consumer warning: CMS displays its abuse warning icon for this facility. Review the full inspection record on Medicare Care Compare ↗.
CMS overall rating: 1★ (state average 3.13★ — below state average)
Health inspection: 1 · Quality measures: 3 · Staffing: 4
Federal fines: 3 totaling $230,522 · 2 payment denials
Phone: (541) 779-4221 · Verify on Medicare Care Compare ↗

Hearthstone Nursing & Rehabilitation Center has a CMS overall rating of 1 out of 5 stars, below Oregon's state average of 3.13. Its health inspection rating is 1 star, and its staffing rating is 4 stars.

Hearthstone reports 4.41 total nurse hours per resident per day, including 0.67 RN hours per resident per day, with a staffing star rating of 4 out of 5. Nursing staff turnover is reported at 37.1%.

Hearthstone has 3 federal fines on record totaling $230,522.00, plus 2 payment denials. CMS also displays its abuse warning icon for this facility, so families should review the inspection record on Care Compare.

Overall rating vs. benchmarks
Hearthstone Nursing &… Hearthstone Nursing &…: 1★ 1★ OR average OR average: 3.13★ 3.13★ Volare Health chain avg Volare Health chain avg: 1.8★ 1.8★

About this facility

Hearthstone Nursing & Rehabilitation Center is a 87-bed skilled nursing facility in Medford, Oregon (Jackson County), with an average of 80.6 residents. It is organized as a for-profit limited liability company and has been Medicare and Medicaid certified since 1974. The facility is part of the Volare Health chain, which operates 16 facilities with an average CMS rating of 1.8 stars.

According to CMS Care Compare, Hearthstone's overall star rating is 1 out of 5, below the Oregon state average of 3.13. Its health inspection rating is 1 star, its quality measure rating is 3 stars, and its staffing rating is 4 stars.

Total nurse staffing is reported at 4.41 hours per resident per day, including 0.67 RN hours per resident per day. Nursing staff turnover is 37.1%.

CMS records show 3 federal fines totaling $230,522.00 for this facility, along with 2 payment denials. CMS also displays its abuse warning icon for this facility; families are advised to review the inspection record directly on Care Compare for details on the underlying findings.

Ownership has not changed in the last 12 months, so current ratings reflect the present operator. This profile is based on data published by CMS Care Compare; families should confirm current details directly with CMS or the facility, as ratings and penalty records are updated periodically.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

Hearthstone has an overall CMS rating of 1 out of 5 stars, below Oregon's state average of 3.13.

Does this facility accept Medicare, Medicaid, or both?

Yes, it is certified for both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is 4.41 hours per resident per day, with 0.67 RN hours per resident per day, and a staffing rating of 4 stars; nursing turnover is 37.1%.

Does this facility have federal fines or penalties on record?

Yes, CMS records show 3 fines totaling $230,522.00 and 2 payment denials.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

CMS displays its abuse warning icon for this facility; it is not currently listed under the Special Focus program according to the data provided.

How large is this facility and how many residents live there?

It is certified for 87 beds with an average of 80.6 residents.

Who owns this facility — and is it part of a chain?

It is a for-profit limited liability company and part of the Volare Health chain, which has 16 facilities averaging a 1.8 star rating.

How long has this facility been Medicare/Medicaid certified?

It has been certified since March 31, 1974.

What do the four different CMS star ratings mean?

CMS publishes an overall rating plus separate ratings for health inspections, staffing, and quality measures; here these are 1, 1, 4, and 3 stars respectively.

Does this facility offer short-term rehabilitation as well as long-term care?

The data provided does not specify service types; contact the facility at (541) 779-4221 and verify on Medicare Care Compare.

What should I look for when touring this facility?

The provided data does not include tour details; contact the facility at (541) 779-4221 and verify on Medicare Care Compare.

How do I verify this facility's current record on Medicare Care Compare?

You can view the current record at https://www.medicare.gov/care-compare/details/nursing-home/385091?state=OR.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.