Havencare At Valerie Manor
Torrington, CT · Medicare and Medicaid-certified nursing home (CCN 075332) · 151 certified beds
Health inspection: 2 · Quality measures: 5 · Staffing: 1
Federal fines: none on current record
Phone: (860) 489-1008 · Verify on Medicare Care Compare ↗
Havencare At Valerie Manor has a CMS overall rating of 2 out of 5, which is below the Connecticut state average of about 3 stars. Its health inspection rating is 2 out of 5, and its staffing rating is 1 out of 5.
Havencare At Valerie Manor reports 3.50 total nurse hours per resident per day, including 0.31 RN hours per resident per day, with a nursing staff turnover rate of 48.5%. CMS gives the facility a staffing star rating of 1 out of 5.
Havencare At Valerie Manor has no federal fines on record and no payment denials reported by CMS. However, CMS does display its abuse warning icon for this facility, so families should review the inspection record on Medicare Care Compare.
About this facility
Havencare At Valerie Manor is a for-profit nursing home in Torrington, Connecticut (Northwest Hills county), certified for both Medicare and Medicaid since February 1990. The facility is licensed for 151 certified beds, with an average of 134.2 residents.
According to CMS Care Compare, the facility's overall star rating is 2 out of 5, which is below the Connecticut state average of 2.99. Its four component ratings are: health inspection rating of 2 out of 5, staffing rating of 1 out of 5, and quality measure rating of 5 out of 5.
Total nurse staffing is reported at 3.50 hours per resident per day, with registered nurse (RN) time at 0.31 hours per resident per day. Nursing staff turnover is reported at 48.5%.
On penalties, CMS records show no federal fines on record (0 fines, $0.00 total) and no payment denials for this facility.
Importantly, CMS displays its abuse warning icon for this facility. Families should review the facility's inspection record directly on Medicare Care Compare for details behind this designation.
No chain affiliation or recent ownership change data is included in this record; CMS data indicates ownership has not changed in the past 12 months.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It has an overall rating of 2 out of 5 stars, which is below the Connecticut state average of about 2.99.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.50 hours per resident per day, with 0.31 RN hours per resident per day, and turnover is 48.5%. CMS rates staffing 1 out of 5.
Does this facility have federal fines or penalties on record?
No, CMS records show no federal fines and no payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
CMS does display its abuse warning icon for this facility; families should review the inspection record on Medicare Care Compare. No Special Focus status is indicated in this record.
How large is this facility and how many residents live there?
It is certified for 151 beds and has an average of 134.2 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation; no chain affiliation data is included in this record.
How long has this facility been Medicare/Medicaid certified?
It has been certified since February 1990.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus separate ratings for health inspections (2/5), staffing (1/5), and quality measures (5/5).
Does this facility offer short-term rehabilitation as well as long-term care?
This information is not included in the CMS data provided; please contact the facility at 8604891008 and verify on Medicare Care Compare.
What should I look for when touring this facility?
This data does not cover tour details; contact the facility at 8604891008 to arrange a visit and verify current conditions.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's full record at https://www.medicare.gov/care-compare/details/nursing-home/075332?state=CT.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.