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Harold And Grace Upjohn Community Care Center

Kalamazoo, MI · Medicare and Medicaid-certified nursing home (CCN 235050) · 87 certified beds

CMS overall rating: 1★ (state average 3.12★ — below state average)
Health inspection: 1 · Quality measures: 4 · Staffing: 4
Federal fines: 2 totaling $31,186 · 1 payment denial
Phone: (269) 381-4290 · Verify on Medicare Care Compare ↗

Harold And Grace Upjohn Community Care Center has a CMS overall star rating of 1 out of 5, below the Michigan state average of 3.12. Its health inspection rating is 1 out of 5, while its staffing rating is 4 out of 5.

Harold And Grace Upjohn Community Care Center reports total nurse staffing of about 3.76 hours per resident per day, including 0.82 RN hours per resident per day, with a staffing star rating of 4 out of 5. Reported nursing staff turnover is 40.7%.

Harold And Grace Upjohn Community Care Center has 2 federal fines on record totaling $31,186.00, plus 1 payment denial. CMS data provided does not indicate an abuse icon or Special Focus Facility designation for this facility.

Overall rating vs. benchmarks
Harold And Grace Upjo… Harold And Grace Upjo…: 1★ 1★ MI average MI average: 3.12★ 3.12★

About this facility

Harold And Grace Upjohn Community Care Center is a non-profit corporation-owned nursing home in Kalamazoo, Michigan, first certified for Medicare and Medicaid participation in 1967. The facility is certified for 87 beds and reports an average daily census of 79.7 residents. It accepts both Medicare and Medicaid.

According to CMS Care Compare, the facility's overall star rating is 1 out of 5, which is below the Michigan state average of 3.12. The health inspection rating is also 1 out of 5. In contrast, the quality measure rating is 4 out of 5 and the staffing rating is 4 out of 5. These are the four separate component ratings CMS publishes alongside the overall score.

Nurse staffing data reported to CMS show total nurse staffing of 3.76 hours per resident per day, including 0.82 RN hours per resident per day. Reported nursing staff turnover is 40.7%.

On penalties, CMS records show 2 federal fines totaling $31,186.00, and 1 payment denial on record for this facility. There is no abuse icon flag and no Special Focus Facility designation currently listed in the provided data for this facility.

There is no indication in this data of a chain affiliation, and no ownership change has been reported within the last 12 months, so current ratings reflect the current operator.

This profile is based on data from CMS Care Compare; families should verify current details directly on Care Compare before making decisions.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

The overall rating is 1 out of 5, which is below the Michigan state average of 3.12.

Does this facility accept Medicare, Medicaid, or both?

This facility accepts both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is 3.76 hours per resident per day, including 0.82 RN hours per resident per day, with a staffing turnover rate of 40.7% and a staffing star rating of 4 out of 5.

Does this facility have federal fines or penalties on record?

Yes, CMS records show 2 fines totaling $31,186.00 and 1 payment denial.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

The data provided does not show an abuse icon flag or a Special Focus Facility designation for this facility.

How large is this facility and how many residents live there?

It is certified for 87 beds and has an average daily census of 79.7 residents.

Who owns this facility — and is it part of a chain?

It is owned by a non-profit corporation, and the data provided does not indicate any chain affiliation.

How long has this facility been Medicare/Medicaid certified?

The facility was first approved for Medicare/Medicaid certification on January 1, 1967.

What do the four different CMS star ratings mean?

CMS publishes an overall rating plus separate ratings for health inspections, staffing, and quality measures; here those are 1, 1, 4, and 4 out of 5 respectively.

Does this facility offer short-term rehabilitation as well as long-term care?

The provided data does not specify whether short-term rehabilitation is offered; contact the facility at (269) 381-4290 or check Medicare Care Compare to confirm.

What should I look for when touring this facility?

This data does not cover tour details; contact the facility at (269) 381-4290 to arrange a visit and verify current conditions.

How do I verify this facility's current record on Medicare Care Compare?

You can review the most current ratings and inspection reports at https://www.medicare.gov/care-compare/details/nursing-home/235050?state=MI.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.