Hackett Hill Healthcare Center
Manchester, NH · Medicare and Medicaid-certified nursing home (CCN 305038) · 70 certified beds
Health inspection: 1 · Quality measures: 5 · Staffing: 4
Federal fines: 1 totaling $8,278
Phone: (603) 668-8161 · Verify on Medicare Care Compare ↗
Hackett Hill Healthcare Center has a CMS overall rating of 2 out of 5 stars, below the New Hampshire state average of 3.08. Its health inspection rating is 1 star and its staffing rating is 4 stars.
Hackett Hill Healthcare Center reports total nurse staffing of about 3.75 hours per resident per day, including 1.24 RN hours per resident per day, with a nursing staff turnover rate of 34.4% and a CMS staffing rating of 4 out of 5 stars.
Hackett Hill Healthcare Center has 1 federal fine on record totaling $8,278.00, with 0 payment denials. CMS data provided does not indicate an abuse icon or Special Focus status for this facility.
About this facility
Hackett Hill Healthcare Center is a for-profit nursing home in Manchester, Hillsborough County, New Hampshire, certified for Medicare and Medicaid since October 1989. It operates 70 certified beds with an average of 58.6 residents. The facility is part of the Genesis Healthcare chain, which includes 184 facilities nationally averaging a 2.4-star rating.
According to CMS Care Compare, Hackett Hill Healthcare Center has an overall rating of 2 out of 5 stars, below the New Hampshire state average of 3.08. Its health inspection rating is 1 out of 5 stars, its quality measure (QM) rating is 5 out of 5 stars, and its staffing rating is 4 out of 5 stars.
Nurse staffing data show total nurse hours of approximately 3.75 per resident per day, including 1.24 RN hours per resident per day. Nursing staff turnover is reported at 34.4%.
On penalties, CMS records show 1 federal fine totaling $8,278.00 for this facility, and 0 payment denials of payment for new admissions.
CMS does not list an abuse icon or Special Focus status for this facility in the data provided. Ownership has not changed in the past 12 months, so current ratings reflect the current operator.
Families should review the full inspection record, quality measures, and staffing details on Medicare Care Compare directly, as ratings and penalty data are updated periodically. This profile is based on CMS Care Compare data.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Hackett Hill Healthcare Center has a CMS overall rating of 2 out of 5 stars, which is below the New Hampshire state average of 3.08.
Does this facility accept Medicare, Medicaid, or both?
The facility accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.75 hours per resident per day, including 1.24 RN hours per resident per day, with a 34.4% nursing turnover rate and a CMS staffing rating of 4 out of 5 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $8,278.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
Hackett Hill Healthcare Center has 70 certified beds with an average of 58.6 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit corporation and part of the Genesis Healthcare chain, which includes 184 facilities averaging a 2.4-star rating.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since October 20, 1989.
What do the four different CMS star ratings mean?
CMS publishes an overall rating along with separate ratings for health inspections, staffing, and quality measures; this facility scores 2, 1, 4, and 5 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This information is not included in the data provided; please contact the facility at 6036688161 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This information is not included in the data provided; please contact the facility at 6036688161 or verify on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the latest ratings and inspection details at https://www.medicare.gov/care-compare/details/nursing-home/305038?state=NH.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.