Glenflora
Lumberton, NC · Medicare and Medicaid-certified nursing home (CCN 345194) · 52 certified beds
Health inspection: 3 · Quality measures: 5 · Staffing: 3
Federal fines: 1 totaling $14,689
Phone: (910) 739-2821 · Verify on Medicare Care Compare ↗
Glenflora holds a CMS overall star rating of 4 out of 5, above the North Carolina state average of 2.93. Its health inspection rating is 3 stars and its staffing rating is 3 stars.
Glenflora reports total nurse staffing of 4.60 hours per resident per day, including 0.40 RN hours per resident per day, with a nursing staff turnover rate of 54.4%. CMS gives the facility a staffing rating of 3 out of 5 stars.
Glenflora has 1 federal fine on record totaling $14,689.00, with 0 payment denials. There is no abuse icon or Special Focus Status listed for this facility in the available CMS data.
About this facility
Glenflora is a Medicare and Medicaid certified nursing home in Lumberton, Robeson County, North Carolina, operated as a non-profit corporation and first approved for federal certification on June 11, 1979. The facility is certified for 52 beds and had an average of 47.3 residents, according to CMS Care Compare data.
CMS assigns Glenflora an overall star rating of 4 out of 5, which is above the North Carolina state average of 2.93. The facility's four component ratings are: health inspection rating of 3, quality measure (QM) rating of 5, and staffing rating of 3.
Nurse staffing data reported to CMS shows total nurse staffing hours of 4.60 per resident per day, including 0.40 RN hours per resident per day. Nursing staff turnover is reported at 54.4%.
On the penalty record, CMS lists 1 federal fine totaling $14,689.00 for this facility. There are 0 payment denials on record. No abuse icon or Special Focus Status designation is indicated in the available data for Glenflora.
Glenflora is part of the Lutheran Services Carolinas chain, which operates 9 facilities with an average chain rating of 4.2. There is no indication of an ownership change within the past 12 months for this facility, so current ratings should reflect the current operator.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Glenflora has an overall rating of 4 out of 5 stars, above the North Carolina state average of 2.93.
Does this facility accept Medicare, Medicaid, or both?
Glenflora is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.60 hours per resident per day, including 0.40 RN hours per resident per day, with a nursing turnover rate of 54.4%. CMS rates staffing at 3 out of 5 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS lists 1 fine totaling $14,689.00 and 0 payment denials for Glenflora.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The available data does not indicate an abuse icon or Special Focus Status for Glenflora.
How large is this facility and how many residents live there?
Glenflora is certified for 52 beds and had an average of 47.3 residents.
Who owns this facility — and is it part of a chain?
Glenflora is a non-profit corporation and is part of the Lutheran Services Carolinas chain, which operates 9 facilities with an average rating of 4.2.
How long has this facility been Medicare/Medicaid certified?
Glenflora was first approved for certification on June 11, 1979.
What do the four different CMS star ratings mean?
CMS rates facilities on an overall score plus three components: health inspections (3 stars), quality measures (5 stars), and staffing (3 stars) for Glenflora.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service types; contact the facility at 9107392821 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 9107392821 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review Glenflora's current record at https://www.medicare.gov/care-compare/details/nursing-home/345194?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.