Friendship Village
Kalamazoo, MI · Medicare-certified nursing home (CCN 235248) · 57 certified beds
Health inspection: 5 · Quality measures: 5 · Staffing: 5
Federal fines: none on current record
Phone: (269) 381-0560 · Verify on Medicare Care Compare ↗
Friendship Village holds a 5-star overall CMS rating, above Michigan's state average of 3.12 stars, with 5 stars for health inspections and 5 stars for staffing. All four CMS rating categories for this facility are rated 5 stars.
Friendship Village reports 5.91 total nurse hours per resident per day, including 1.87 RN hours per resident per day, with a staffing turnover rate of 20.0% and a 5-star CMS staffing rating.
Friendship Village has no federal fines on record and zero payment denials reported by CMS. There is no abuse icon flag and no Special Focus Facility designation noted for this facility.
About this facility
Friendship Village is a non-profit nursing home in Kalamazoo, Michigan, certified by Medicare since March 1976. The facility maintains 57 certified beds with an average of 41.7 residents, and participates in the Medicare program.
According to CMS Care Compare data, Friendship Village holds an overall rating of 5 stars, above the Michigan state average of 3.12 stars. All four CMS star ratings are strong: 5 stars for health inspections, 5 stars for staffing, and 5 stars for quality measures.
Nurse staffing levels total 5.91 hours per resident per day, including 1.87 RN hours per resident per day. Nursing staff turnover is reported at 20.0%.
On the penalty record, CMS reports no federal fines on record for Friendship Village, with zero payment denials recorded. There is no abuse icon flag and no Special Focus Facility designation noted in the data for this location.
Friendship Village is part of the Life Care Services chain, which operates 43 facilities nationally with an average chain rating of 4.1 stars. Ownership has not changed in the past 12 months, so current ratings reflect the present operator.
This profile is based on CMS Care Compare data. Families are encouraged to verify current details directly on Medicare Care Compare before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Friendship Village has a 5-star overall CMS rating, above Michigan's state average of 3.12 stars.
Does this facility accept Medicare, Medicaid, or both?
CMS data lists this facility's provider type as Medicare; contact the facility at 2693810560 or check Medicare Care Compare to confirm Medicaid participation.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 5.91 hours per resident per day, including 1.87 RN hours per resident per day, with 20.0% nursing turnover and a 5-star staffing rating.
Does this facility have federal fines or penalties on record?
No, CMS reports zero fines and zero payment denials for Friendship Village.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus Facility designation is noted in the CMS data for this facility.
How large is this facility and how many residents live there?
Friendship Village has 57 certified beds and an average daily population of 41.7 residents.
Who owns this facility — and is it part of a chain?
It is a non-profit corporation and part of the Life Care Services chain, which operates 43 facilities nationally with an average rating of 4.1 stars.
How long has this facility been Medicare/Medicaid certified?
Friendship Village has been certified since March 1, 1976.
What do the four different CMS star ratings mean?
CMS rates facilities on overall performance, health inspections, staffing, and quality measures; Friendship Village scores 5 stars in all four categories.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service types; contact the facility at 2693810560 or check Medicare Care Compare for details.
What should I look for when touring this facility?
The data does not cover tour details; contact the facility at 2693810560 to arrange a visit and verify current conditions.
How do I verify this facility's current record on Medicare Care Compare?
Visit https://www.medicare.gov/care-compare/details/nursing-home/235248?state=MI for the most current CMS ratings and inspection reports.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.