Elmhurst Healthcare (The)
Melrose, MA · Medicare-certified nursing home (CCN 225659) · 45 certified beds
Health inspection: 5 · Quality measures: 4 · Staffing: 5
Federal fines: none on current record
Phone: (781) 662-7500 · Verify on Medicare Care Compare ↗
Elmhurst Healthcare in Melrose, MA has a CMS overall rating of 5 stars, above the Massachusetts state average of 3.04 stars. Its health inspection rating is also 5 stars, and its staffing rating is 5 stars.
Elmhurst Healthcare reports total nurse staffing of 4.32 hours per resident per day, including 1.14 RN hours per resident per day, with a staffing star rating of 5. Nursing staff turnover is reported at 38.1%.
Elmhurst Healthcare has no federal fines on record — 0 fines totaling $0.00 — and no payment denials. CMS does not display an abuse icon for this facility, and it is not part of the Special Focus Facility program.
About this facility
Elmhurst Healthcare (The) is a for-profit nursing home in Melrose, Middlesex County, Massachusetts, certified by Medicare since December 1994. It operates 45 certified beds with an average of 30.9 residents. The facility is a Medicare provider.
According to CMS Care Compare, Elmhurst Healthcare holds an overall rating of 5 stars, above the Massachusetts state average of 3.04 stars. Its health inspection rating is 5 stars, its quality measure (QM) rating is 4 stars, and its staffing rating is 5 stars.
Nurse staffing data reported to CMS shows total nurse staffing of 4.32 hours per resident per day, including 1.14 RN hours per resident per day. Nursing staff turnover is reported at 38.1%.
On penalties, CMS records show no federal fines on record (0 fines, $0.00 total) and no payment denials for this facility.
There is no abuse icon displayed for this facility on CMS Care Compare, and it is not listed under CMS's Special Focus Facility program, which is reserved for facilities with a history of persistent poor performance placed under increased inspection scrutiny.
Elmhurst Healthcare is part of the Next Step Healthcare chain, which operates 14 facilities with a chain-wide average CMS rating of 1.7 stars — notably lower than this individual facility's 5-star rating. Ownership has not changed in the past 12 months according to CMS records.
This profile is based on CMS Care Compare data; families should verify current details directly with the facility and on the Medicare Care Compare website, as ratings and inspection data are updated periodically.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Elmhurst Healthcare has an overall CMS rating of 5 stars, above the Massachusetts state average of 3.04 stars.
Does this facility accept Medicare, Medicaid, or both?
CMS lists this facility's provider type as Medicare.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.32 hours per resident per day, including 1.14 RN hours per resident per day, with a staffing rating of 5 stars; nursing turnover is 38.1%.
Does this facility have federal fines or penalties on record?
No, CMS records show no federal fines (0 fines, $0.00 total) and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon is displayed for this facility, and it is not part of CMS's Special Focus Facility program.
How large is this facility and how many residents live there?
The facility has 45 certified beds with an average of 30.9 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit corporation, part of the Next Step Healthcare chain, which operates 14 facilities with a chain-wide average rating of 1.7 stars.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for certification on December 30, 1994.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus separate ratings for health inspections, staffing, and quality measures (QM); this facility scores 5, 5, 5, and 4 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This is not specified in the CMS data provided; contact the facility at 7816627500 and verify on Medicare Care Compare.
What should I look for when touring this facility?
This is not addressed in the CMS data; contact the facility at 7816627500 to arrange a tour and verify details on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
Visit https://www.medicare.gov/care-compare/details/nursing-home/225659?state=MA for the most current CMS ratings and inspection data.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.