Dexter House Healthcare
Malden, MA · Medicare and Medicaid-certified nursing home (CCN 225137) · 130 certified beds
Health inspection: 3 · Quality measures: 4 · Staffing: 4
Federal fines: none on current record
Phone: (781) 324-5600 · Verify on Medicare Care Compare ↗
Dexter House Healthcare has a CMS overall star rating of 3 out of 5, which is at the Massachusetts state average of about 3.04. Its health inspection rating is 3 stars and its staffing rating is 4 stars.
Dexter House Healthcare reports total nurse staffing of about 3.37 hours per resident per day, including roughly 0.98 RN hours per resident per day, with a staffing star rating of 4 out of 5. Nursing staff turnover is reported at 21.1%.
Dexter House Healthcare has no federal fines on record, with 0 fines totaling $0.00 and no payment denials. CMS data provided does not indicate an abuse icon or Special Focus status for this facility.
About this facility
Dexter House Healthcare is a for-profit nursing home (Limited Liability Company) located in Malden, Middlesex County, Massachusetts, first approved for Medicare/Medicaid participation in 1967. The facility is certified for 130 beds and reports an average daily census of 94.9 residents. It accepts both Medicare and Medicaid.
According to CMS Care Compare, Dexter House Healthcare holds an overall star rating of 3 out of 5, which is at the state average of 3.04 for Massachusetts. Its component ratings are: 3 stars for health inspections, 4 stars for quality measures, and 4 stars for staffing.
Staffing data show total nurse staffing of approximately 3.37 hours per resident per day, including about 0.98 RN hours per resident per day. Nursing staff turnover is reported at 21.1%.
On penalties, CMS records show 0 federal fines totaling $0.00, and no payment denials — that is, no federal fines on record for this facility. There is no abuse icon or Special Focus status flagged in the provided data.
Dexter House Healthcare is part of the Next Step Healthcare chain, which operates 14 facilities nationally with an average chain rating of 1.7 stars — notably lower than this facility's own 3-star overall rating. There has been no change of ownership in the last 12 months according to the data provided.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Dexter House Healthcare has an overall rating of 3 out of 5 stars, which is at the Massachusetts state average of 3.04.
Does this facility accept Medicare, Medicaid, or both?
Yes, Dexter House Healthcare accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.37 hours per resident per day, including 0.98 RN hours per resident per day, with a staffing star rating of 4 out of 5. Nursing staff turnover is 21.1%.
Does this facility have federal fines or penalties on record?
No. CMS records show 0 fines totaling $0.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
Dexter House Healthcare is certified for 130 beds and has an average daily census of 94.9 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit LLC and is part of the Next Step Healthcare chain, which operates 14 facilities with an average chain rating of 1.7 stars.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for Medicare/Medicaid participation on August 7, 1967.
What do the four different CMS star ratings mean?
CMS rates facilities on an overall score plus three components: health inspections (3 stars here), staffing (4 stars), and quality measures (4 stars).
Does this facility offer short-term rehabilitation as well as long-term care?
This information is not included in the provided data; contact the facility at 7813245600 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This information is not included in the provided data; contact the facility at 7813245600 to arrange a visit and verify details on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the most current details at https://www.medicare.gov/care-compare/details/nursing-home/225137?state=MA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.