Dept Of State Hospitals - Metropolitan Snf
Norwalk, CA · Medicare and Medicaid-certified nursing home (CCN 555731) · 102 certified beds
Health inspection: 1 · Quality measures: 2 · Staffing: 5
Federal fines: 3 totaling $134,583 · 1 payment denial
Phone: (562) 863-7011 · Verify on Medicare Care Compare ↗
Dept Of State Hospitals - Metropolitan Snf has a CMS overall rating of 2 out of 5 stars, below the California state average of 3.16. Its health inspection rating is 1 out of 5, while its staffing rating is 5 out of 5.
Dept Of State Hospitals - Metropolitan Snf reports 9.8 total nurse hours per resident per day, including about 4.0 RN hours per resident per day, with a staffing star rating of 5 out of 5. Nursing staff turnover is reported at 22.6%.
Yes, Dept Of State Hospitals - Metropolitan Snf has 3 federal fines on record totaling $134,583.00, plus 1 payment denial. CMS also displays its abuse warning icon for this facility and lists it as an SFF Candidate under the Special Focus Facility program.
About this facility
Dept Of State Hospitals - Metropolitan Snf is a government-owned (state) nursing home in Norwalk, Los Angeles County, California, certified for both Medicare and Medicaid. The facility has 102 certified beds and an average daily census of 56.0 residents. It was first approved for Medicare/Medicaid participation on 1998-08-13.
According to CMS Care Compare, the facility's overall star rating is 2 out of 5, which is below the California state average of 3.16. The health inspection rating is 1 out of 5, the quality measure (QM) rating is 2 out of 5, and the staffing rating is 5 out of 5.
Nurse staffing levels are reported at 9.79679 total nurse hours per resident per day, including 3.96099 RN hours per resident per day. Nursing staff turnover is reported at 22.6%.
On penalties, CMS records show 3 federal fines totaling $134,583.00, and 1 payment denial on record for this facility.
CMS displays its abuse warning icon for this facility. Families should review the facility's inspection record directly on Medicare Care Compare for details. In addition, this facility is designated as an SFF Candidate under CMS's Special Focus Facility program, which is reserved for nursing homes with a history of persistent quality problems and that are subject to increased inspection frequency.
No chain affiliation is indicated in the available data. CMS records do not show an ownership change within the past 12 months for this facility.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The overall rating is 2 out of 5 stars, which is below the California state average of 3.16.
Does this facility accept Medicare, Medicaid, or both?
This facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 9.79679 hours per resident per day, with 3.96099 RN hours per resident per day, and turnover is 22.6%; the staffing star rating is 5 out of 5.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 3 fines totaling $134,583.00 and 1 payment denial.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
Yes, CMS displays its abuse warning icon for this facility and lists it as an SFF Candidate in the Special Focus Facility program, which applies to homes with a history of persistent quality problems under increased inspection.
How large is this facility and how many residents live there?
The facility has 102 certified beds and an average of 56.0 residents.
Who owns this facility — and is it part of a chain?
It is owned by a state government entity (Government - State); no chain affiliation is listed in the data.
How long has this facility been Medicare/Medicaid certified?
It was first approved for Medicare/Medicaid participation on 1998-08-13.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus separate ratings for health inspections (1/5), quality measures (2/5), and staffing (5/5), which combine into the overall 2/5 score.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify short-term rehabilitation services; contact the facility at 5628637011 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 5628637011 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can check the latest data at https://www.medicare.gov/care-compare/details/nursing-home/555731?state=CA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.