Crystal Heights Care Center
Oskaloosa, IA · Medicare and Medicaid-certified nursing home (CCN 165570) · 72 certified beds
Health inspection: 2 · Quality measures: 2 · Staffing: 2
Federal fines: 1 totaling $10,489
Phone: (641) 673-7032 · Verify on Medicare Care Compare ↗
Crystal Heights Care Center has an overall CMS rating of 2 out of 5 stars, below Iowa's state average of 3.07. Its health inspection rating and staffing rating are also each 2 out of 5 stars.
Crystal Heights Care Center reports 3.07 total nurse hours per resident per day, including 0.40 RN hours per resident per day, with a staffing star rating of 2 out of 5. Nursing staff turnover is reported at 63.5%.
Crystal Heights Care Center has one federal fine on record totaling $10,489.00, with no payment denials reported. CMS has not flagged this facility with an abuse icon or placed it in the Special Focus program, based on available data.
About this facility
Crystal Heights Care Center is a for-profit nursing home in Oskaloosa, Mahaska County, Iowa, certified for 72 beds with an average of 66.5 residents. It has been Medicare and Medicaid certified since June 2006, accepting both Medicare and Medicaid payment.
According to CMS Care Compare, the facility carries an overall star rating of 2 out of 5, below the Iowa state average of 3.07. Its component ratings are also 2 stars each for health inspections, quality measures, and staffing. Nurse staffing totals 3.07 hours per resident per day, with 0.40 RN hours per resident per day, and nursing staff turnover is reported at 63.5%.
CMS records show one federal fine totaling $10,489.00 against this facility, and no payment denials on record.
Crystal Heights Care Center is part of The Ensign Group, a chain of 342 facilities nationally, which has an average CMS rating of 3.2 stars, higher than this facility's individual rating.
Ownership of this facility changed within the past 12 months. Because CMS ratings can lag behind ownership transitions, the star ratings and inspection history described above may reflect performance under the prior operator rather than the current one, and families should verify current conditions directly.
This profile is based on CMS Care Compare data; families should consult Care Compare directly for the most current inspection reports and any updates since this data was compiled.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Crystal Heights Care Center has an overall rating of 2 out of 5 stars, below the Iowa state average of 3.07.
Does this facility accept Medicare, Medicaid, or both?
It accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.07 hours per resident per day, including 0.40 RN hours, with a staffing rating of 2 out of 5 stars; nursing turnover is 63.5%.
Does this facility have federal fines or penalties on record?
Yes, CMS records one fine totaling $10,489.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
It is certified for 72 beds with an average daily population of 66.5 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit corporation and part of The Ensign Group, a chain of 342 facilities with an average CMS rating of 3.2 stars; ownership changed within the past 12 months, so current ratings may reflect the prior operator.
How long has this facility been Medicare/Medicaid certified?
It has been certified since June 1, 2006.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; Crystal Heights Care Center scores 2 out of 5 in each of these categories.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at (641) 673-7032 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data does not cover tour details; contact the facility at (641) 673-7032 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest data at https://www.medicare.gov/care-compare/details/nursing-home/165570?state=IA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.