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Crystal Cove Post Acute

Lacey, WA · Medicare and Medicaid-certified nursing home (CCN 505254) · 96 certified beds

⚠ CMS consumer warning: CMS lists this facility as SFF in its Special Focus program for persistently underperforming nursing homes. Review the full inspection record on Medicare Care Compare ↗.
CMS overall rating: not rated (state average 3.21★ — not rated)
Health inspection: · Quality measures: · Staffing:
Federal fines: 4 totaling $235,475 · 2 payment denials
Phone: (360) 491-1765 · Verify on Medicare Care Compare ↗

CMS has not published an overall star rating category breakdown for Crystal Cove Post Acute in the data available, and the facility's comparison to the Washington state average (3.21 stars) is listed as 'not rated.' Health inspection and staffing star ratings were also not reported in this data set.

Crystal Cove Post Acute reports total nurse staffing of about 3.77 hours per resident per day, including roughly 0.65 RN hours per resident per day, with a nursing staff turnover rate of 69.7%. A specific staffing star rating was not included in the available data.

Crystal Cove Post Acute has 4 federal fines on record totaling $235,475.00, along with 2 payment denials. CMS has also placed this facility in its Special Focus Facility program, meaning it has a history of persistently poor quality of care and is under increased inspection scrutiny.

About this facility

Crystal Cove Post Acute is a 96-bed skilled nursing facility in Lacey, Washington (Thurston County), with an average daily census of 88.3 residents. The facility is organized as a for-profit limited liability company and has been Medicare and Medicaid certified since April 1, 1980.

According to CMS Care Compare, this facility's four-star category ratings (overall, health inspection, quality measures, and staffing) are not available in the data provided. CMS's vs_state comparison field is listed as 'not rated,' and the state average overall rating for Washington is 3.21 stars.

Nurse staffing data reported to CMS shows total nurse staffing of approximately 3.77 hours per resident per day, including about 0.65 RN hours per resident per day. Nursing staff turnover is reported at 69.7%.

On the penalty record, CMS data show 4 federal fines totaling $235,475.00, and 2 payment denials on record for this facility.

CMS has designated Crystal Cove Post Acute as part of its Special Focus Facility (SFF) program. This designation is applied by CMS to facilities with a history of persistent poor quality of care that are placed under a period of increased regulatory oversight and more frequent inspections. Families are encouraged to review the full inspection history on Medicare Care Compare.

No abuse icon designation is included in the data provided for this facility. No ownership change has been recorded in the past 12 months, per CMS data. No chain affiliation information was provided in the data. This profile is based on CMS Care Compare data as supplied; families should confirm current details directly on Care Compare.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

The overall star rating category was not included in the data provided; CMS lists the comparison as 'not rated,' while the Washington state average overall rating is 3.21 stars.

Does this facility accept Medicare, Medicaid, or both?

Crystal Cove Post Acute is certified for both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is about 3.77 hours per resident per day, including 0.65 RN hours per resident per day, with a 69.7% nursing turnover rate.

Does this facility have federal fines or penalties on record?

Yes, CMS records show 4 fines totaling $235,475.00 and 2 payment denials.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

CMS has placed this facility in the Special Focus Facility (SFF) program, indicating a persistent history of poor quality of care and increased oversight; no abuse icon data was provided.

How large is this facility and how many residents live there?

The facility is certified for 96 beds and had an average daily census of 88.3 residents.

Who owns this facility — and is it part of a chain?

It is owned by a for-profit limited liability company; no chain affiliation information was included in the data provided.

How long has this facility been Medicare/Medicaid certified?

The facility has been certified since April 1, 1980.

What do the four different CMS star ratings mean?

CMS rates facilities on overall quality, health inspections, staffing, and quality measures, but the specific category ratings for this facility were not included in the available data.

Does this facility offer short-term rehabilitation as well as long-term care?

This detail is not included in the CMS data provided; contact the facility at (360) 491-1765 or verify on Medicare Care Compare.

What should I look for when touring this facility?

The data provided does not cover tour details; contact the facility at (360) 491-1765 to arrange a visit and verify current conditions.

How do I verify this facility's current record on Medicare Care Compare?

You can review the facility's full record at https://www.medicare.gov/care-compare/details/nursing-home/505254?state=WA.

Has ownership changed recently?

No, CMS data indicates no ownership change in the past 12 months.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.