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Crowne Health Care Of Citronelle

Citronelle, AL · Medicare and Medicaid-certified nursing home (CCN 015121) · 69 certified beds

CMS overall rating: 5★ (state average 3★ — above state average)
Health inspection: 5 · Quality measures: 4 · Staffing: 4
Federal fines: none on current record
Phone: (251) 866-5509 · Verify on Medicare Care Compare ↗

Crowne Health Care Of Citronelle holds a 5-star overall CMS rating, above Alabama's state average of 3.0 stars, with a 5-star health inspection rating and a 4-star staffing rating.

Crowne Health Care Of Citronelle reports 4.55 total nurse hours per resident per day, including 0.64 RN hours per resident per day, a 41.8% nursing staff turnover rate, and a 4-star CMS staffing rating.

Crowne Health Care Of Citronelle has no federal fines on record, totaling $0.00 across 0 fines, and no payment denials; CMS data shows no abuse icon or Special Focus Status listed for this facility.

Overall rating vs. benchmarks
Crowne Health Care Of… Crowne Health Care Of…: 5★ 5★ AL average AL average: 3★ 3★ Crowne Health Care chain avg Crowne Health Care chain avg: 4.2★ 4.2★

About this facility

Crowne Health Care Of Citronelle is a Medicare and Medicaid certified nursing home in Citronelle, Mobile County, Alabama, first approved for certification on July 1, 1977. The facility is organized as a for-profit corporation and is part of the Crowne Health Care chain, which operates 18 facilities nationally with an average chain rating of 4.2 stars. It is certified for 69 beds and reports an average daily census of 65.5 residents.

According to CMS Care Compare, this facility holds an overall rating of 5 stars, which is above the Alabama state average of 3.0 stars. Its component ratings are: health inspection 5 stars, quality measures 4 stars, and staffing 4 stars.

Total nurse staffing is reported at 4.5516 hours per resident per day, including 0.64205 RN hours per resident per day. Nursing staff turnover is reported at 41.8%.

On penalties, CMS records show no federal fines on record (0 fines totaling $0.00) and no payment denials for this facility. There is no abuse icon flag or Special Focus Status listed in the data for this facility. Ownership has not changed in the past 12 months, so current ratings reflect the present operator.

Data sourced from CMS Medicare Care Compare.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

It holds a 5-star overall rating from CMS, which is above the Alabama state average of 3.0 stars.

Does this facility accept Medicare, Medicaid, or both?

Yes, it is certified to accept both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is 4.55 hours per resident per day, including 0.64 RN hours per resident per day, with a 41.8% nursing turnover rate and a 4-star staffing rating.

Does this facility have federal fines or penalties on record?

No, CMS records show no federal fines (0 fines, $0.00 total) and no payment denials.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

The data provided does not list an abuse icon or a Special Focus Status for this facility.

How large is this facility and how many residents live there?

It is certified for 69 beds with an average daily census of 65.5 residents.

Who owns this facility — and is it part of a chain?

It is owned by a for-profit corporation and is part of the Crowne Health Care chain, which has 18 facilities with an average rating of 4.2 stars.

How long has this facility been Medicare/Medicaid certified?

It has been certified since July 1, 1977.

What do the four different CMS star ratings mean?

CMS rates facilities on overall, health inspection, staffing, and quality measures; this facility scores 5, 5, 4, and 4 stars respectively.

Does this facility offer short-term rehabilitation as well as long-term care?

This information is not provided in the CMS data; please contact the facility at 2518665509 or verify on Medicare Care Compare.

What should I look for when touring this facility?

This information is not provided in the CMS data; please contact the facility at 2518665509 to arrange a visit and verify details on Medicare Care Compare.

How do I verify this facility's current record on Medicare Care Compare?

You can view the most current details at https://www.medicare.gov/care-compare/details/nursing-home/015121?state=AL.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.