Crestwood Care Center
Shelby, OH · Medicare and Medicaid-certified nursing home (CCN 365284) · 130 certified beds
Health inspection: 1 · Quality measures: 5 · Staffing: 3
Federal fines: 2 totaling $232,204 · 1 payment denial
Phone: (419) 347-1266 · Verify on Medicare Care Compare ↗
Crestwood Care Center has a CMS overall rating of 2 out of 5 stars, below the Ohio state average of 3.15. Its health inspection rating is 1 star and its staffing rating is 3 stars.
Crestwood Care Center reports total nurse staffing of 3.31 hours per resident per day, including 0.51 RN hours per resident per day, with a staffing star rating of 3. Nursing staff turnover is reported at 38.8%.
Crestwood Care Center has 2 federal fines on record totaling $232,204.00, plus 1 payment denial. CMS does not list an abuse icon or Special Focus status for this facility in the data provided.
About this facility
Crestwood Care Center is a for-profit nursing home in Shelby, Ohio (Richland County), certified for 130 beds with an average daily census of 99.9 residents. The facility has been Medicare and Medicaid certified since May 1972 and accepts both Medicare and Medicaid. It is part of the Communicare Health chain, which operates 110 facilities with an average CMS rating of 3.2 stars.
According to CMS Care Compare data, Crestwood Care Center holds an overall star rating of 2 out of 5, below the Ohio state average of 3.15. Its component ratings are: health inspection rating of 1 star, quality measure rating of 5 stars, and staffing rating of 3 stars.
Nurse staffing levels total 3.31 hours per resident per day, including 0.51 RN hours per resident per day. Nursing staff turnover is reported at 38.8%.
On its penalty record, CMS lists 2 federal fines totaling $232,204.00, and 1 payment denial on file. There is no abuse icon or Special Focus status indicated in the data provided for this facility. Ownership has not changed in the past 12 months, so current ratings reflect the current operator.
Source: CMS Care Compare (Medicare.gov), data as provided in this listing.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Crestwood Care Center has an overall rating of 2 out of 5 stars, below the Ohio state average of 3.15.
Does this facility accept Medicare, Medicaid, or both?
Yes, it accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.31 hours per resident per day, with 0.51 RN hours per resident per day, and staff turnover is 38.8%, earning a staffing star rating of 3.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 2 fines totaling $232,204.00 and 1 payment denial.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
Crestwood Care Center is certified for 130 beds and has an average daily census of 99.9 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit corporation and part of the Communicare Health chain, which operates 110 facilities with an average rating of 3.2 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since May 9, 1972.
What do the four different CMS star ratings mean?
CMS rates facilities on overall (2 stars), health inspections (1 star), quality measures (5 stars), and staffing (3 stars), each reflecting a different aspect of care.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not included in the data provided; contact the facility at 4193471266 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This information is not part of the CMS data provided; contact the facility at 4193471266 to arrange a tour.
How do I verify this facility's current record on Medicare Care Compare?
You can review the full, up-to-date record at https://www.medicare.gov/care-compare/details/nursing-home/365284?state=OH.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.