Crestpark Helena, Llc
Helena, AR · Medicare and Medicaid-certified nursing home (CCN 045221) · 100 certified beds
Health inspection: 4 · Quality measures: 4 · Staffing: 5
Federal fines: none on current record
Phone: (870) 338-9886 · Verify on Medicare Care Compare ↗
Crestpark Helena holds a CMS overall rating of 5 stars, above the Arkansas state average of 3.41 stars, with 4 stars for health inspections and 5 stars for staffing.
Crestpark Helena reports 4.90 total nurse hours per resident per day, including 0.83 RN hours per resident per day, with a nursing staff turnover rate of 20.9% and a 5-star CMS staffing rating.
Crestpark Helena has no federal fines on record and zero payment denials, and CMS does not display an abuse icon or Special Focus designation for this facility.
About this facility
Crestpark Helena, LLC is a Medicare- and Medicaid-certified nursing home in Helena, Phillips County, Arkansas. The facility is certified for 100 beds, though it currently serves an average of 31.1 residents. It has been certified since 1994 and operates as a for-profit limited liability company. Crestpark Helena is part of the Crestpark chain, which includes 6 facilities nationwide with an average CMS rating of 3.2 stars, notably lower than this location's own performance.
According to CMS Care Compare, Crestpark Helena holds an overall rating of 5 stars, above the Arkansas state average of 3.41 stars. Its component ratings are: 4 stars for health inspections, 4 stars for quality measures, and 5 stars for staffing.
Nurse staffing totals 4.90 hours per resident per day, including 0.83 RN hours per resident per day. Nursing staff turnover is reported at 20.9%.
On the penalty record, CMS reports zero fines (no federal fines on record) and zero payment denials for this facility. There is no abuse icon flagged, and the facility is not listed under CMS's Special Focus Facility program, which designates homes with a history of persistent poor performance placed under increased inspection scrutiny. Ownership has not changed in the past 12 months, so current ratings reflect the present operator.
Data source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Crestpark Helena has a CMS overall rating of 5 stars, above the Arkansas state average of 3.41 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, Crestpark Helena is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
The facility provides 4.90 total nurse hours per resident per day, including 0.83 RN hours, with a 20.9% nursing turnover rate and a 5-star staffing rating.
Does this facility have federal fines or penalties on record?
No, CMS reports zero fines and zero payment denials for Crestpark Helena.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility, and it is not part of the Special Focus program.
How large is this facility and how many residents live there?
Crestpark Helena is certified for 100 beds, with an average daily census of 31.1 residents.
Who owns this facility — and is it part of a chain?
It is owned by Crestpark Helena, LLC, a for-profit limited liability company, and is part of the Crestpark chain of 6 facilities, which averages 3.2 stars overall.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since 1994.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality, health inspections, staffing, and quality measures; Crestpark Helena scores 5, 4, 5, and 4 stars respectively in these categories.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail isn't included in the CMS data provided; please contact the facility at 8703389886 or check Medicare Care Compare to confirm.
What should I look for when touring this facility?
This isn't covered by the CMS data provided; contact the facility at 8703389886 for tour details and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest ratings and inspection reports at https://www.medicare.gov/care-compare/details/nursing-home/045221?state=AR.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.