Complete Care At Southpointe
Greenfield, WI · Medicare and Medicaid-certified nursing home (CCN 525604) · 174 certified beds
Health inspection: 2 · Quality measures: 5 · Staffing: 3
Federal fines: none on current record
Phone: (414) 325-5300 · Verify on Medicare Care Compare ↗
Complete Care At Southpointe has a CMS overall rating of 3 stars, which is at the Wisconsin state average of about 2.98 stars. Its health inspection rating is 2 stars and its staffing rating is 3 stars.
Complete Care At Southpointe reports 3.70 total nurse hours per resident per day, including 0.71 RN hours per resident per day, with a staffing rating of 3 stars. Nursing staff turnover is reported at 47.4%.
Complete Care At Southpointe has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials reported by CMS. CMS does not list an abuse icon or Special Focus status for this facility in the available data.
About this facility
Complete Care At Southpointe is a Medicare- and Medicaid-certified nursing home in Greenfield, Milwaukee County, Wisconsin, operating under a for-profit limited liability company structure since it was first approved on September 10, 1996. The facility is certified for 174 beds and reports an average daily census of 98.2 residents.
According to CMS Care Compare, Southpointe holds an overall rating of 3 stars, which is at the state average (Wisconsin's average is 2.98 stars). This overall score reflects a 2-star health inspection rating, a 5-star quality measures rating, and a 3-star staffing rating.
Nurse staffing data show total nurse hours of 3.70 per resident per day, including 0.71 RN hours per resident per day. Nursing staff turnover is reported at 47.4%.
On the penalty record, CMS lists 0 fines totaling $0.00 and 0 payment denials for this facility s no federal fines on record. There is no abuse icon flag and no Special Focus Facility status listed for Southpointe in this data.
Southpointe is part of the Complete Care chain, which operates 85 facilities nationally with an average chain rating of 3.1 stars. CMS records show no change in ownership within the past 12 months, so the current ratings reflect the current operator.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Complete Care At Southpointe has an overall rating of 3 stars, which is at the Wisconsin state average of 2.98 stars.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.70 hours per resident per day, with 0.71 RN hours per resident per day, a staffing rating of 3 stars, and 47.4% nursing turnover.
Does this facility have federal fines or penalties on record?
No, CMS lists 0 fines totaling $0.00 and 0 payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus status is listed for this facility in the available CMS data.
How large is this facility and how many residents live there?
The facility is certified for 174 beds and has an average daily census of 98.2 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit limited liability company and is part of the Complete Care chain, which operates 85 facilities nationally with an average rating of 3.1 stars.
How long has this facility been Medicare/Medicaid certified?
It was first approved for Medicare/Medicaid certification on September 10, 1996.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus separate ratings for health inspections (2 stars), staffing (3 stars), and quality measures (5 stars); Southpointe's overall score is 3 stars.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail isn't in the available CMS data; contact the facility at (414) 325-5300 or check Medicare Care Compare for specifics.
What should I look for when touring this facility?
This data does not cover tour details; contact the facility at (414) 325-5300 to arrange a visit and verify current conditions.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest ratings and inspection reports at https://www.medicare.gov/care-compare/details/nursing-home/525604?state=WI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.