Complete Care At Milford Manor Llc
West Milford, NJ · Medicare and Medicaid-certified nursing home (CCN 315276) · 120 certified beds
Health inspection: 2 · Quality measures: 4 · Staffing: 1
Federal fines: 1 totaling $3,595
Phone: (973) 697-5640 · Verify on Medicare Care Compare ↗
Complete Care At Milford Manor has a CMS overall rating of 1 out of 5 stars, which is below the New Jersey state average of 3.31. Its health inspection rating is 2 stars and its staffing rating is 1 star.
Complete Care At Milford Manor reports total nurse hours of 2.97 per resident per day, including 0.42 RN hours per resident per day, with a nursing staff turnover rate of 53.6%. CMS gives the facility a staffing rating of 1 out of 5 stars.
Complete Care At Milford Manor has 1 federal fine on record totaling $3,595.00, and 0 payment denials. CMS does not display an abuse icon for this facility, and it is not listed under the Special Focus Facility program.
About this facility
Complete Care At Milford Manor LLC is a for-profit corporation-owned nursing home in West Milford, Passaic County, New Jersey, certified for Medicare and Medicaid since June 1989. The facility is certified for 120 beds and reports an average daily census of 111.7 residents.
According to CMS Care Compare, the facility's overall star rating is 1 out of 5, which is below the New Jersey state average of 3.31. The breakdown of CMS's four star ratings is as follows: health inspection rating of 2 stars, staffing rating of 1 star, and quality measure (QM) rating of 4 stars. These component ratings combine to form the overall 1-star rating.
Nurse staffing data reported to CMS shows total nurse hours per resident per day of 2.97, with registered nurse (RN) hours per resident per day of 0.42. Nursing staff turnover is reported at 53.6%.
Regarding the penalty record, CMS lists 1 federal fine totaling $3,595.00 for this facility. There have been 0 payment denials on record.
This facility is part of the Complete Care chain, which operates 85 facilities nationally with an average CMS rating of 3.1 stars across the chain. There has been no change in ownership within the past 12 months according to the data provided.
Families should consult CMS Medicare Care Compare directly for the most current inspection details and updates to any of these ratings or figures.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The facility has a CMS overall rating of 1 out of 5 stars, below the New Jersey state average of 3.31.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse hours are 2.97 per resident per day, with 0.42 RN hours per resident per day, and nursing turnover is 53.6%. CMS rates staffing at 1 out of 5 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records 1 federal fine totaling $3,595.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
It is certified for 120 beds, with an average daily census of 111.7 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Complete Care chain, which operates 85 facilities with an average rating of 3.1 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since June 1, 1989.
What do the four different CMS star ratings mean?
CMS publishes an overall rating along with separate ratings for health inspections, staffing, and quality measures; this facility scores 1, 2, 1, and 4 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This information is not included in the CMS data provided; contact the facility at 9736975640 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This information is not included in the CMS data provided; contact the facility at 9736975640 to arrange a visit and verify details.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's current CMS data at https://www.medicare.gov/care-compare/details/nursing-home/315276?state=NJ.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.