Charlestown Place At New Albany
New Albany, IN · Medicare and Medicaid-certified nursing home (CCN 155668) · 158 certified beds
Health inspection: 1 · Quality measures: 4 · Staffing: 3
Federal fines: 1 totaling $26,685
Phone: (812) 945-5221 · Verify on Medicare Care Compare ↗
Charlestown Place At New Albany has a CMS overall rating of 1 out of 5 stars, below the Indiana state average of 3.14. Its health inspection rating is also 1 star, while its staffing rating is 3 stars.
Charlestown Place At New Albany reports 4.01 total nurse hours per resident per day, including 0.66 RN hours per resident per day, with a staffing star rating of 3 out of 5. Nursing staff turnover is 64.9%.
Charlestown Place At New Albany has 1 federal fine on record totaling $26,685.00, and 0 payment denials. CMS does not list an abuse icon or Special Focus status for this facility based on the available data.
About this facility
Charlestown Place At New Albany is a government-owned (hospital district) nursing home in New Albany, Floyd County, Indiana, certified for both Medicare and Medicaid since November 1999. The facility has 158 certified beds with an average daily census of 139.9 residents.
According to CMS Care Compare, the facility holds an overall star rating of 1 out of 5, below the Indiana state average of 3.14. Its component ratings are mixed: health inspections are rated 1 star, quality measures are rated 4 stars, and staffing is rated 3 stars.
Nurse staffing totals 4.01 hours per resident per day, including 0.66 RN hours per resident per day. Nursing staff turnover is 64.9% annually.
On penalties: CMS records show 1 federal fine totaling $26,685.00 and 0 payment denials for this facility.
Charlestown Place At New Albany is part of the Exceptional Living Centers chain, which operates 10 facilities with an average CMS rating of 2.7 stars. Ownership has not changed in the last 12 months, per CMS records.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It has an overall rating of 1 out of 5 stars, which is below the Indiana state average of 3.14.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.01 hours per resident per day, including 0.66 RN hours, with a staffing rating of 3 stars; nursing turnover is 64.9%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $26,685.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
It has 158 certified beds with an average daily census of 139.9 residents.
Who owns this facility — and is it part of a chain?
It is government-owned (hospital district) and is part of the Exceptional Living Centers chain, which operates 10 facilities with an average rating of 2.7 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since November 12, 1999.
What do the four different CMS star ratings mean?
CMS rates facilities on overall performance, health inspections, staffing, and quality measures; this facility scores 1, 1, 3, and 4 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail isn't in the CMS data provided; contact the facility at 8129455221 or check the Care Compare listing to confirm.
What should I look for when touring this facility?
This information isn't available in the CMS data; contact the facility at 8129455221 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the most current details at https://www.medicare.gov/care-compare/details/nursing-home/155668?state=IN.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.