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Charleston Healthcare Center

Charleston, WV · Medicare and Medicaid-certified nursing home (CCN 515089) · 150 certified beds

CMS overall rating: 3★ (state average 2.98★ — at state average)
Health inspection: 2 · Quality measures: 5 · Staffing: 3
Federal fines: 1 totaling $12,831
Phone: (304) 925-4771 · Verify on Medicare Care Compare ↗

Charleston Healthcare Center has a CMS overall rating of 3 out of 5 stars, matching the West Virginia state average of about 2.98. Its health inspection rating is 2 stars and its staffing rating is 3 stars.

Charleston Healthcare Center reports 4.12 total nurse hours per resident per day, including 0.68 RN hours per resident per day, with a staffing rating of 3 stars from CMS. Nursing staff turnover is 38.9%.

Charleston Healthcare Center has 1 federal fine on record totaling $12,831.00, with no payment denials. CMS does not display an abuse icon for this facility, and it is not currently part of CMS's Special Focus Facility program.

Overall rating vs. benchmarks
Charleston Healthcare… Charleston Healthcare…: 3★ 3★ WV average WV average: 2.98★ 2.98★ Communicare Health chain avg Communicare Health chain avg: 3.2★ 3.2★

About this facility

Charleston Healthcare Center is a 150-bed, for-profit skilled nursing facility in Charleston, Kanawha County, West Virginia, certified for both Medicare and Medicaid since March 1989. The facility currently serves an average of 148.2 residents daily and is part of the Communicare Health chain, which operates 110 facilities nationwide with an average CMS rating of 3.2 stars. Ownership has not changed in the past 12 months.

According to CMS Care Compare, Charleston Healthcare Center holds an overall star rating of 3 out of 5, placing it at the West Virginia state average of 2.98. Its component ratings are mixed: a Health Inspection rating of 2 stars, a Quality Measures rating of 5 stars, and a Staffing rating of 3 stars.

Nurse staffing data show total nurse hours of 4.12 per resident per day, including 0.68 RN hours per resident per day, with a nursing staff turnover rate of 38.9%.

On penalties, CMS records show 1 federal fine totaling $12,831.00 and no payment denials on record. There is no abuse icon displayed for this facility, and it is not listed under CMS's Special Focus Facility program, which designates homes as persistently underperforming and subject to increased inspection scrutiny.

This profile is based on data from CMS Medicare Care Compare and reflects the most recently published federal reporting period. Families are encouraged to review the full inspection record directly on Care Compare for further detail before making a decision.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

Charleston Healthcare Center has an overall rating of 3 out of 5 stars, which is at the West Virginia state average of 2.98.

Does this facility accept Medicare, Medicaid, or both?

It accepts both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is 4.12 hours per resident per day, including 0.68 RN hours, with a staffing star rating of 3 and a nursing turnover rate of 38.9%.

Does this facility have federal fines or penalties on record?

Yes, CMS records show 1 fine totaling $12,831.00 and no payment denials.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

No, CMS does not display an abuse icon for this facility, and it is not in the Special Focus Facility program.

How large is this facility and how many residents live there?

It is certified for 150 beds with an average daily census of 148.2 residents.

Who owns this facility — and is it part of a chain?

It is owned by a for-profit corporation and is part of the Communicare Health chain, which includes 110 facilities averaging a 3.2 star rating.

How long has this facility been Medicare/Medicaid certified?

It has been certified since March 9, 1989.

What do the four different CMS star ratings mean?

CMS rates facilities on Health Inspections (2 stars here), Staffing (3 stars), Quality Measures (5 stars), and an Overall rating (3 stars) that combines these components.

Does this facility offer short-term rehabilitation as well as long-term care?

The data provided does not specify service lines; contact the facility at (304) 925-4771 and verify on Medicare Care Compare.

What should I look for when touring this facility?

The data provided does not cover tour details; contact the facility at (304) 925-4771 to arrange a visit.

How do I verify this facility's current record on Medicare Care Compare?

You can review the most current details at https://www.medicare.gov/care-compare/details/nursing-home/515089?state=WV.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.