Chapters Living Of Council Bluffs
Council Bluffs, IA · Medicare and Medicaid-certified nursing home (CCN 165466) · 102 certified beds
Health inspection: 1 · Quality measures: 3 · Staffing: 4
Federal fines: 1 totaling $163,800 · 1 payment denial
Phone: (712) 366-9655 · Verify on Medicare Care Compare ↗
Chapters Living Of Council Bluffs has a CMS overall rating of 1 star out of 5, below the Iowa state average of 3.07 stars, with a health inspection rating of 1 star and a staffing rating of 4 stars.
Chapters Living Of Council Bluffs reports total nurse staffing of 4.88 hours per resident per day, including 1.02 RN hours per resident per day, and holds a CMS staffing rating of 4 stars; nursing staff turnover data was not reported in this dataset.
Chapters Living Of Council Bluffs has 1 federal fine on record totaling $163,800.00 and 1 payment denial; CMS has also designated this facility as an SFF Candidate under its Special Focus Facility program for persistently underperforming facilities.
About this facility
Chapters Living Of Council Bluffs is a for-profit corporation-owned nursing home in Council Bluffs, Pottawattamie County, Iowa, certified for Medicare and Medicaid since July 2002. The facility is licensed for 102 beds but currently serves an average of 29.0 residents.
According to CMS Care Compare, this facility holds an overall star rating of 1 out of 5, below the Iowa state average of 3.07 stars. Its four component ratings are as follows: health inspection rating of 1 star, quality measure (QM) rating of 3 stars, and staffing rating of 4 stars.
Staffing data show total nurse hours per resident per day of 4.88, including 1.02 RN hours per resident per day. CMS-reported nursing staff turnover data was not provided in this dataset.
On penalties: CMS records show 1 federal fine totaling $163,800.00, and 1 payment denial on record for this facility.
CMS has designated this facility as an 'SFF Candidate' under its Special Focus Facility program, meaning it has been identified as persistently underperforming on inspections and is subject to increased CMS scrutiny. Families should review the full inspection history on Care Compare before making decisions.
No chain ownership information was provided in this dataset. Ownership has not changed in the past 12 months, per available records.
Data sourced from CMS Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The facility has a CMS overall rating of 1 star, below the Iowa state average of 3.07 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, this facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.88 hours per resident per day, including 1.02 RN hours per resident per day, with a staffing rating of 4 stars; turnover data was not reported in this dataset.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $163,800.00 and 1 payment denial.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
This facility is designated an SFF Candidate under CMS's Special Focus program, meaning it has been identified as persistently underperforming; no abuse icon was indicated in this dataset.
How large is this facility and how many residents live there?
The facility is certified for 102 beds and serves an average of 29.0 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation; no chain ownership information was provided in this dataset.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since July 1, 2002.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; this facility scores 1, 1, 4, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This dataset does not specify service types; please contact the facility at 712-366-9655 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This dataset does not cover tour details; please contact the facility at 712-366-9655 to arrange a visit and review inspection records on Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the most current CMS data at https://www.medicare.gov/care-compare/details/nursing-home/165466?state=IA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.