Caretel Inns Of Tri-Cities
Bay City, MI · Medicare and Medicaid-certified nursing home (CCN 235635) · 60 certified beds
Health inspection: 1 · Quality measures: 4 · Staffing: 3
Federal fines: 3 totaling $134,784 · 1 payment denial
Phone: (989) 667-9800 · Verify on Medicare Care Compare ↗
Caretel Inns Of Tri-Cities has a CMS overall star rating of 1 out of 5, which is below the Michigan state average of about 3.1 stars. Its health inspection rating is also 1 out of 5, while its staffing rating is 3 out of 5.
Caretel Inns Of Tri-Cities reports total nurse staffing of about 3.81 hours per resident per day, including roughly 0.73 RN hours per resident per day, with a staffing star rating of 3 out of 5. Nursing staff turnover is reported at 63.0%.
Caretel Inns Of Tri-Cities has 3 federal fines on record totaling $134,784.00, along with 1 payment denial. CMS does not show an abuse icon or Special Focus status for this facility based on the data provided.
About this facility
Caretel Inns Of Tri-Cities is a for-profit corporation-owned nursing home in Bay City, Michigan, certified for Medicare and Medicaid since October 25, 2007. The facility has 60 certified beds with an average of 55.8 residents.
According to CMS Care Compare, this facility carries an overall star rating of 1 out of 5, which is below the Michigan state average of 3.12 stars. The health inspection rating is also 1 out of 5. The quality measure (QM) rating is 4 out of 5, and the staffing rating is 3 out of 5. These four ratings reflect different aspects of CMS's evaluation: health inspections, staffing, quality measures, and the overall composite score.
Nurse staffing levels total 3.80733 hours per resident per day, including 0.73209 RN hours per resident per day. Nursing staff turnover is reported at 63.0%.
On penalties: CMS records show 3 federal fines totaling $134,784.00, and 1 payment denial on file for this facility. This information is stated as reported by CMS and should not be minimized.
Caretel Inns Of Tri-Cities is part of the Symphony Care Network chain, which operates 7 facilities with an average chain rating of 1.7 stars. Ownership has not changed in the past 12 months, according to CMS records.
Families considering this facility for a parent should review the full inspection record on Medicare Care Compare, as this profile is built solely from CMS Care Compare data.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Caretel Inns Of Tri-Cities has an overall rating of 1 out of 5 stars, below the Michigan state average of 3.12.
Does this facility accept Medicare, Medicaid, or both?
The facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.80733 hours per resident per day, with 0.73209 RN hours per resident per day, and nursing turnover is 63.0%. Its staffing star rating is 3 out of 5.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 3 fines totaling $134,784.00 and 1 payment denial.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The provided data does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
It has 60 certified beds with an average of 55.8 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Symphony Care Network, a chain of 7 facilities with an average rating of 1.7 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since October 25, 2007.
What do the four different CMS star ratings mean?
CMS rates facilities on health inspections (1 star here), staffing (3 stars), quality measures (4 stars), and an overall composite score (1 star), each reflecting different aspects of care.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not included in the CMS data provided; contact the facility at 9896679800 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This information is not part of the CMS dataset; contact the facility at 9896679800 to arrange a tour and verify current conditions.
How do I verify this facility's current record on Medicare Care Compare?
You can view the latest details at https://www.medicare.gov/care-compare/details/nursing-home/235635?state=MI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.