Canterbury Rehabilitation And Healthcare Center
Richmond, VA · Medicare and Medicaid-certified nursing home (CCN 495272) · 183 certified beds
Health inspection: 1 · Quality measures: 4 · Staffing: 1
Federal fines: 3 totaling $436,524
Phone: (804) 740-6174 · Verify on Medicare Care Compare ↗
Canterbury Rehabilitation And Healthcare Center has a CMS overall rating of 1 out of 5 stars, below Virginia's state average of 2.95. Its health inspection rating is 1 out of 5 and its staffing rating is 1 out of 5.
Canterbury Rehabilitation And Healthcare Center reports 3.34 total nurse hours per resident per day, including 0.67 RN hours per resident per day, with a nursing staff turnover rate of 58.1%. CMS gives it a staffing rating of 1 out of 5 stars.
CMS records show 3 federal fines totaling $436,524.00 against Canterbury Rehabilitation And Healthcare Center, with 0 payment denials on record. CMS also displays its abuse warning icon for this facility, so families should review the full inspection record on Care Compare.
About this facility
Canterbury Rehabilitation And Healthcare Center is a for-profit nursing home in Richmond, Henrico County, Virginia, certified for Medicare and Medicaid since 1993. It has 183 certified beds with an average of 179.7 residents.
According to CMS Care Compare, Canterbury's overall star rating is 1 out of 5, below the Virginia state average of 2.95. Its health inspection rating is 1 out of 5, its quality measure rating is 4 out of 5, and its staffing rating is 1 out of 5.
Total nurse staffing is reported at 3.34 hours per resident per day, with 0.67 RN hours per resident per day. Nursing staff turnover is 58.1%.
CMS records 3 federal fines totaling $436,524.00 against this facility, and 0 payment denials on record.
CMS displays its abuse warning icon for this facility, and families should review the facility's full inspection record on Care Compare for details.
Canterbury is part of the Marquis Health Services chain, which operates 87 facilities with a chain-wide average rating of 3.0 stars, higher than this facility's individual rating.
CMS has not recorded an ownership change at this facility within the past 12 months, so current ratings reflect the current operator.
This profile is based on CMS Care Compare data as reported for Canterbury Rehabilitation And Healthcare Center; families should verify current details directly with the facility and on Medicare Care Compare before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Canterbury has a CMS overall rating of 1 out of 5 stars, which is below the Virginia state average of 2.95.
Does this facility accept Medicare, Medicaid, or both?
Yes, Canterbury is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.34 hours per resident per day, including 0.67 RN hours, with a nursing turnover rate of 58.1% and a staffing rating of 1 out of 5.
Does this facility have federal fines or penalties on record?
Yes, CMS records 3 fines totaling $436,524.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
CMS displays its abuse warning icon for this facility; no Special Focus program status is listed in the data provided.
How large is this facility and how many residents live there?
Canterbury has 183 certified beds and an average of 179.7 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit corporation and part of the Marquis Health Services chain, which includes 87 facilities with a chain-wide average rating of 3.0 stars.
How long has this facility been Medicare/Medicaid certified?
Canterbury has been certified since January 1993.
What do the four different CMS star ratings mean?
CMS rates facilities on an overall score plus separate health inspection, staffing, and quality measure scores; Canterbury scores 1, 1, 1, and 4 out of 5 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at (804) 740-6174 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at (804) 740-6174 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's full record at https://www.medicare.gov/care-compare/details/nursing-home/495272?state=VA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.