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Bancroft Healthcare Center

San Leandro, CA · Medicare and Medicaid-certified nursing home (CCN 055107) · 39 certified beds

CMS overall rating: 3★ (state average 3.16★ — at state average)
Health inspection: 4 · Quality measures: 4 · Staffing: 1
Federal fines: none on current record · 1 payment denial
Phone: (510) 483-1680 · Verify on Medicare Care Compare ↗

Bancroft Healthcare Center has a CMS overall star rating of 3 out of 5, which is at the California state average of 3.16. Its health inspection rating is 4 out of 5, while its staffing rating is 1 out of 5.

Bancroft Healthcare Center reports 3.55776 total nurse hours per resident per day, with only 0.13677 of those hours from registered nurses, and a nursing staff turnover rate of 34.5%. CMS gives the facility a staffing star rating of 1 out of 5.

Bancroft Healthcare Center has no federal fines on record, with 0 fines totaling $0.00, but CMS lists 1 payment denial on file for this facility. No abuse icon or Special Focus program designation is indicated in the available CMS data.

Overall rating vs. benchmarks
Bancroft Healthcare C… Bancroft Healthcare C…: 3★ 3★ CA average CA average: 3.16★ 3.16★

About this facility

Bancroft Healthcare Center is a Medicare- and Medicaid-certified nursing home in San Leandro, Alameda County, California. The facility is licensed for 39 certified beds and reports an average daily census of 36.4 residents, making it a small facility. It is operated under a for-profit corporate ownership structure and has been certified since September 1977.

According to CMS Care Compare, Bancroft Healthcare Center holds an overall star rating of 3 out of 5, which is at the California state average of 3.16. Its component ratings are mixed: the health inspection rating is 4 out of 5, the quality measure (QM) rating is 4 out of 5, but the staffing rating is 1 out of 5. Reported nurse staffing totals 3.55776 hours per resident per day, of which only 0.13677 hours per resident per day are provided by registered nurses. Nursing staff turnover is reported at 34.5%.

On penalties, CMS records show no federal fines on record for this facility (0 fines, $0.00 total), but there is 1 payment denial on file. No abuse icon and no Special Focus Facility designation are indicated in the data provided. Ownership has not changed in the past 12 months, per available data. No chain affiliation information was provided in this dataset.

Families should review the full inspection history and quality measures directly on Medicare Care Compare, current as of the CMS data referenced here, before making a decision.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

Bancroft Healthcare Center has an overall rating of 3 out of 5 stars, which is at the California state average of 3.16.

Does this facility accept Medicare, Medicaid, or both?

Yes, it is certified to accept both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is 3.55776 hours per resident per day, with only 0.13677 RN hours per resident per day, and nursing turnover is 34.5%. CMS rates staffing at 1 out of 5 stars.

Does this facility have federal fines or penalties on record?

There are no federal fines on record (0 fines, $0.00 total), but there is 1 payment denial listed.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

The provided data does not indicate an abuse icon or a Special Focus Facility designation for this facility.

How large is this facility and how many residents live there?

The facility has 39 certified beds and an average daily census of 36.4 residents.

Who owns this facility — and is it part of a chain?

It is owned as a for-profit corporation; no chain affiliation information was provided in the available data.

How long has this facility been Medicare/Medicaid certified?

It has been certified since September 1, 1977.

What do the four different CMS star ratings mean?

CMS rates facilities on overall, health inspection, staffing, and quality measures; Bancroft scores 4, 4, and 1 respectively on inspection, quality measures, and staffing, combining into an overall of 3.

Does this facility offer short-term rehabilitation as well as long-term care?

This detail is not included in the provided data; please contact the facility at (510) 483-1680 or check Medicare Care Compare.

What should I look for when touring this facility?

The provided data does not cover tour details; contact the facility at (510) 483-1680 to arrange a visit.

How do I verify this facility's current record on Medicare Care Compare?

You can review the most current details at https://www.medicare.gov/care-compare/details/nursing-home/055107?state=CA.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.