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Autumn Lake Healthcare At Crystal Springs

Elkins, WV · Medicare and Medicaid-certified nursing home (CCN 515197) · 84 certified beds

CMS overall rating: 1★ (state average 2.98★ — below state average)
Health inspection: 2 · Quality measures: 2 · Staffing: 1
Federal fines: none on current record
Phone: (304) 636-2033 · Verify on Medicare Care Compare ↗

CMS gives Autumn Lake Healthcare At Crystal Springs an overall rating of 1 out of 5 stars, below the West Virginia state average of 2.98. Its health inspection rating is 2 stars and its staffing rating is 1 star.

Autumn Lake Healthcare At Crystal Springs reports total nurse staffing of 3.51 hours per resident per day, including 0.37 RN hours per resident per day, with a staffing star rating of 1 out of 5. Nursing staff turnover is reported at 74.1%.

Autumn Lake Healthcare At Crystal Springs has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials reported by CMS. No abuse icon or Special Focus status was indicated in the available data.

Overall rating vs. benchmarks
Autumn Lake Healthcar… Autumn Lake Healthcar…: 1★ 1★ WV average WV average: 2.98★ 2.98★ Autumn Lake Health chain avg Autumn Lake Health chain avg: 2.8★ 2.8★

About this facility

Autumn Lake Healthcare At Crystal Springs is a for-profit nursing home located in Elkins, Randolph County, West Virginia, certified for Medicare and Medicaid. The facility has 84 certified beds and an average of 78.9 residents, and has been federally certified since December 23, 2021.

According to CMS Care Compare, the facility holds an overall star rating of 1 out of 5, which is below the West Virginia state average of 2.98. Its component ratings are: health inspection rating of 2 stars, quality measure (QM) rating of 2 stars, and staffing rating of 1 star.

Nurse staffing data show total nurse hours per resident per day of 3.51, including 0.37 RN hours per resident per day. Nursing staff turnover is reported at 74.1%.

Regarding penalties, CMS records show 0 federal fines totaling $0.00, and 0 payment denials for this facility — no federal fines on record. No abuse icon or Special Focus status flags were provided in the data reviewed for this listing.

This facility is part of the Autumn Lake Healthcare chain, which operates 59 facilities nationally with an average chain rating of 2.8. There has been no change of ownership in the last 12 months, so current ratings reflect the current operator.

Data source: CMS Medicare Care Compare.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

The facility has an overall rating of 1 out of 5 stars, which is below the West Virginia state average of 2.98.

Does this facility accept Medicare, Medicaid, or both?

Yes, this facility is certified to accept both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is 3.51 hours per resident per day, including 0.37 RN hours per resident per day, with a staffing rating of 1 star; nursing turnover is 74.1%.

Does this facility have federal fines or penalties on record?

No, CMS records show 0 fines totaling $0.00 and 0 payment denials — no federal fines on record.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

The data provided does not indicate an abuse icon or Special Focus status for this facility.

How large is this facility and how many residents live there?

The facility has 84 certified beds with an average of 78.9 residents.

Who owns this facility — and is it part of a chain?

It is owned by a for-profit corporation and is part of the Autumn Lake Healthcare chain, which operates 59 facilities nationally with an average rating of 2.8.

How long has this facility been Medicare/Medicaid certified?

It has been certified since December 23, 2021.

What do the four different CMS star ratings mean?

CMS rates facilities on overall quality, health inspections, staffing, and quality measures; this facility scores 1, 2, 1, and 2 stars respectively.

Does this facility offer short-term rehabilitation as well as long-term care?

The data provided does not specify service types; contact the facility at 3046362033 and verify on Medicare Care Compare.

What should I look for when touring this facility?

The data provided does not include tour details; contact the facility at 3046362033 to arrange a visit and review the inspection record at https://www.medicare.gov/care-compare/details/nursing-home/515197?state=WV.

How do I verify this facility's current record on Medicare Care Compare?

You can review the facility's current CMS ratings and inspection history at https://www.medicare.gov/care-compare/details/nursing-home/515197?state=WV.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.